If you are flying with Aeromexico and want to upgrade your seat effortlessly, then you must have good knowledge about the Aeromexico seat upgrade policy. This airline allows its valuable passengers to upgrade their seats and get memorable and comfortable in-flight experiences. Not only that, but it also provides some benefits of seat upgradation.
Without draining any other minute, let’s delve into this article because, in this comprehensive guide, we will discuss all the possible ways through which you can use to upgrade your seat and what benefits you will get.
What are the Two Options for Aeromexico Seat Upgradation?
You can either bid for seat upgradation or use your Aeromexico Rewards Points. All the details about these two options are elaborated on below;
Aeromexico Rewards Points
If you are a frequent flyer with Aeromexico then you can earn reward points which you can use to upgrade your seat.
These reward points can give you many facilities and privileges.
- You can add baggage to your itinerary with the help of the reward points.
- These points can help you get a seat as per your choice.
- You can purchase your flight tickets with these reward points.
Note: All flight related issues can be solved at Aeromexico Travel Stores. However, it is only available in Mexico.
Procedure to Upgrade Seat
To upgrade your seat, you can use two methods. You can either apply online or go with the offline mode. Details are written below;
Online
Follow the steps given below to upgrade your seat online;
- Visit the official website of Aeromexico.
- Log in or create an account.
- Access your booking.
- Check seat availability in the upgraded class.
- Select your preferred upgrade.
- Pay for the upgrade online via reward points.
- Receive a confirmation email.
Offline
There are 2 offline ways through which you can proceed with seat upgrade;
Call the airline Representative for Seat Upgrade
Follow the 7 simple steps to proceed with seat upgradation via phone call;
- Find the airline’s customer care service phone number on the official website or your booking confirmation.
- Dial the customer care number and wait for a representative to assist you.
- Provide your booking reference number and other required details for verification.
- Inquire about seat upgrade availability for your flight.
- If seats are available, the representative will guide you through the upgrade process.
- Make the payment for the seat upgrade using a valid credit card or any other accepted method or use the frequent flyer reward points.
- Once the payment is confirmed, the representative will provide you with a confirmation of the upgraded seat.
Proceed with Seat Upgrade at the Airport
Arrive at the airport well in advance of your flight departure time to allow enough time for the upgrade process. Head to the check-in counters or the designated customer service desk. Present your valid travel documents, such as passport and booking confirmation, to the airline staff. Inquire about seat upgrade availability for your flight at the airport counter.
If there are available seats for the upgrade, the airline staff will inform you of the options and associated costs. Make the payment for the seat upgrade at the airport counter. You can typically pay with cash or credit card, but accepted payment methods may vary, so it’s advisable to have multiple payment options ready. You can also use your reward points. After completing the payment, the airline staff will issue you a new boarding pass with your upgraded seat assignment. Proceed to the security checkpoint and board your flight, enjoying your upgraded seat during your journey.
Bid for Seat Upgrade
Bid the highest possible amount to increase the possibility of seat upgradation. If you succeed to win the bid then within 48 hours you will get a confirmation notification from the airline.
Place Your Bid
To place your bid for a seat upgrade, you are required to follow the below-given steps very carefully. No steps should be missed.
- Visit the Aeromexico website: Go to Aeromexico’s official website using a web browser on your computer or mobile device.
- Log in to your account: If you already have an Aeromexico account, log in with your credentials. If you don’t just create one before proceeding.
- Check your eligibility: Ensure that your flight reservation is eligible for seat upgrades. Not all flights or fare classes may be eligible for bidding on upgrades.
- Find the “Seat Upgrade” section: Once logged in, navigate to your flight reservation or booking details. Look for an option related to seat upgrades or “Bid for Upgrade.” The exact location of this section may vary based on the website’s layout, but it should be easily accessible from your booking details.
- Select your desired upgrade: Choose the class of seat you wish to upgrade to. Different flights may offer different upgrade options.
- Set your bid amount: This carrier typically operates on a bidding system for seat upgrades. You will be asked to enter the amount you are willing to pay for the upgrade. Remember that your bid should be reasonable and within your budget.
- Review and confirm: Before submitting your bid, double-check the details of your upgrade request, including the amount you are bidding. Make sure everything is accurate, and if you are satisfied, proceed to confirm your bid.
- Submit your bid: Once you are confident with your bid details, submit your bid through the website. The airline may also send email notifications or reminders about your bid as the departure date approaches.
- Wait for notification: After submitting your bid, you will have to wait until the airline reviews all the bids for the available upgrades. The airline will notify you if your bid is successful or if it has been rejected.
- Enjoy the benefits: If your bid wins then you will be able to enjoy your upgraded seat and all the benefits provided in the Clase Premier.
Some Essential Information About Bidding
There are some points about Aeromexico bidding that you must be aware of before proceeding further.
- To become eligible for bidding you must have a Main Cabin ticket with a suitable fare.
- You can place different bid amounts for each flight segment.
- If you fail the bid, then you will not be able to submit a bit again for the same flight segment.
- In case, the airline hasn’t accepted your bid yet then you can change the amount of your bid or even cancel it.
- The airline does not allow you to bid for different segments combined. You will have to bid separately for each flight segment.
- To participate in the bidding program, you will not have to spend a single penny. It is free of charge.
- If your upgraded flight gets cancelled by the airline then either they will book you to the next available flight or provide you with a refund.
- If you are traveling in a group under the same reservation, then you will have to offer bids for every passenger. You cannot place a bid for only one person or so.
- The airline will charge your credit card, and only if your bid gets accepted then only your credit card will be charged.
- By buying the upgrade, you cannot get access to premier lounges.
Benefits of Clase Premier Seat and/or Premier Light Class
If you are traveling in Clase Premier Seat and/or Premier Light Class, you will get the benefits given below throughout your journey.
- You will get comfortable and wider seats with extra legroom.
- The airline will offer premier counter check-in.
- You will also get access to the priority boarding and deplaning.
- Apart from these, you will also get priority baggage handling.
- Clase Premier baggage allowance.
- The airline will provide you with exclusive onboard menus. (on certain routes)
- To charge your electronic devices, you will get in-seat power outlets.
- The airline will provide you with a personal on-demand entertainment system. Here, you can watch movies, music, and TV series.
