Craft an unforgettable journey that transcends expectations with world-class Finnair customer service. The dedicated team stands ready to ensure your travel experience is nothing short of exceptional. The air carrier understands that every traveler is unique and it takes pride in offering attentive, reliable, and flexible services. Beyond delivering efficient solutions, the team embodies the spirit of hospitality, fostering a welcoming atmosphere that reflects the warmth of Finnish culture. Fly with this airline and discover a new standard of care in the skies.
Finnair Contact Information
Finnair is the main carrier of Finland. It is also the largest full-service legacy airline in the country. The headquarters of this air carrier is located on the grounds of Helsinki Airport. Its street address is:
Tietotie 9
Vantaa, Finland
The address at which you can send postal mail for general inquiries is:
PO Box 15
01053 Finnair, Finland
The Finnair customer support number is +358 300 871 160. With the help of this number, you can make reservations, change your flight tickets, get product information, etc.
You can reach out at this number any hour of the day for communication in English. In Finnish and Swedish, the operating hours of this number are Mon–Fri 7 a.m.–6 p.m., Sat-Sun 8 a.m.–4 p.m. (Finnish time)
Do keep in mind that you will be charged a service fee by minute during the wait time and during the call.
USA Contact
You can connect with Finnair customer care in the US on two different phone numbers. They are:
- New York: +1 929 474 6049
- Los Angeles: +1 323 694 7646
These numbers are available according to Eastern Standard Time, from 8 am to 8 pm, Monday to Friday, and 8 am to 6 pm, Saturday to Sunday.
You are permitted to make reservations, changes, group or pet bookings, etc. by using these numbers.
Special Assistance Contact
To get special assistance services, you can book and avail of them by dialing the number +358 9 818 0800.
You can also use this contact number for traffic or any payment disruption situations.
Finnair Plus Program Contact
The frequent flyer program of the carrier is known as Finnair Plus. If you have the membership and want to contact the airline via call, then you can use the phone number +358 300871161.
You can book or change award flight tickets, upgrade your services with points, enquire about the program, etc. through this number.
Contact For Group Reservation
The reservation of your whole group with this airline is possible through a travel agent. The contact number that your agent can use for booking your group of 10 or more people is +358 (0)9 818 31610.
An email can also be sent to the address groups@finnair.com for inquiries.
Cargo Contact
The cargo customer service is provided by the carrier with efficient handling, airfreight loading and unloading, receiving, and delivery.
The number to take advantage of the cargo services is +358 9 818 5002. You only have to pay the local network or operator charges to use this phone number.
You can also send an email to cargo.customerservice@finnair.com for the services.
The air carrier has different local contacts for cargo service around the world. A few of them that you can use in the US are:
- Los Angeles, Seattle: +1-(310)645-2575
- Miami, San Francisco, New York: +1 833-292-2746
Contact For Lost Property
You can easily contact your local airport’s lost and found department in the event you lose something on the aircraft of the carrier.
To enquire about your lost item at Helsinki Airport, you can contact the team by phone at +358 9 81 71 19 68. You can also use the email feature for it by sending your details to helsinki@excess-baggage.com.
International Contacts
As the airline flies to a number of places all over the map, it has different phone numbers for the locations. A few of the important countries’ contact numbers for Finnair customer service are mentioned below:
- Canada: +1 647 946 9431
- United Kingdom: 0330 8081188
- Australia: +61 272 020 161
- Denmark: +45 69 91 80 00
- Germany: +49 693 73 00007
- Japan: +81 5 0505 08437
- United Arab Emirates: +971 2 676 0900 (Abu Dhabi), +971 4 397 8434 (Dubai)
Social Media Contact
The carrier is fully active on various social media platforms. You can follow them and get the latest information, updates, etc. on its channel. Have a look at the links below that you can click and access the social media accounts of the airline.
Facebook: https://www.facebook.com/Finnair
Instagram: https://www.instagram.com/feelfinnair/
Twitter: https://twitter.com/finnair
Youtube: https://www.youtube.com/user/finnair
