How to Download Volaris Airlines Boarding Pass? This is a question we often ask ourselves before boarding a flight and during completing the check-in. But not anymore. In this comprehensive guide, you will get all the details about the different ways to receive boarding passes, deadlines to complete the boarding procedure, and some other essential topics.
What is the Deadline to Get a Boarding Pass?
To know the opening and closing timing to receive your boarding pass, take a look at the context given below;
Online and Mobile App Boarding Pass
You can get your Volaris boarding pass online or via mobile app between 72 hours and 1 hour before the departure time for domestic flights, and between 24 hours and 1 hour before the departure time for international flights.
Note: In case you encounter any trouble with the timings then you may call the Volaris agents at +52 (55) 1102 8000 in Mexico, or +1 855 VOLARIS (8652747) in the US.
Counter Boarding Pass at the Airport
If you are planning to receive your boarding pass from the airport check-in counter then you must be aware of the timings implied by the airline.
Boarding Pass Opening Time | Baggage Drop Off Deadline | Boarding gate Opening Time | Boarding gate Closing Time | |
Flight Within Mexico | 90 minutes | 45 minutes | 30 minutes | 15 minutes |
Flight to and from the United States | 120 minutes | 60 minutes | 30 minutes | 15 minutes |
Flight Outside Mexico | 180 minutes | 60 minutes | 45 minutes | 30 minutes |
Procedure to Get Volaris Airlines Boarding Pass
Volaris offers various ways to obtain the boarding pass effortlessly. You may check the details in the context given below;
Volaris Airlines Boarding Pass Print Online
Volaris online boarding pass is the best and the most convenient procedure that you can use from anywhere. The steps to complete the procedure includes;
- Go to the Volaris website: https://www.volaris.com/.
- Click on the “Check-in” button.
- Enter your reservation code and last name.
- Click on “Check-in”.
- Select your flight.
- Select the names of the passengers to be checked in.
- Make sure that you comply with the restricted and prohibited baggage rules.
- Check seat availability and select yours.
- Add the optional services you need.
- Click on “Next” and you’ll be able to download your boarding pass and take it with you on your phone.
Note: You cannot use Volaris online boarding pass in Venezuela.
Online Boarding Pass Eligibility
You can get access to the online boarding pass facility only if you;
- have a confirmed flight ticket.
- are holding an eligible travel document.
- are traveling with or without checked baggage.
- have reservations with less than 9 passengers and have a maximum of 4 flight segments.
Not Eligible Criteria for Online Boarding Pass
You cannot get an online boarding pass if you are;
- holding paper tickets.
- traveling with unaccompanied minors.
- differently abled or traveling with a visual and hearing impairment passenger.
- traveling with pets.
- flying to destinations outside Mexico.
- on standby position.
Get Your Boarding Pass Via Mobile App
You can use the mobile boarding pass to almost every airport except in Venezuela. To know the procedure to get your boarding pass, check out the details given below;
- Download the Volaris app: https://play.google.com/store/apps/details?id=com.volaris.android&hl=en&gl=US on your smartphone.
- Open the app and sign in to your account.
- Tap on the “Check-in” button.
- Enter your reservation code and last name.
- Tap on “Check-in”.
- Select your flight.
- Select the names of the passengers to be checked in.
- Make sure that you comply with the restricted and prohibited baggage rules.
- Check seat availability and select yours.
- Add the optional services you need.
- Tap on “Get boarding pass” and you’ll be able to view and download your boarding pass. You can also proceed with the Volaris Airlines boarding pass print procedure.
Obtain Your Boarding Pass Via Call or Chat
There is another mobile option that you can opt to receive your boarding pass. If you are not comfortable with online or mobile app procedures then you can choose the Call or WhatsApp chatting options.
In these modes, you will not have to do much, you will only have to call or message the customer service department. Then tell them the reason to call. Provide them with your flight details. Complete your check-in procedure. After that, they will give you the boarding pass on your mobile number or WhatsApp chat. You can save it to your phone or can print it out as per your preference and convenience.
Print Volaris Airlines Boarding Pass Via Kiosk Machine
At the airport, you can get your boarding pass without waiting in a long queue through a kiosk machine. Even if it is your first attempt still you will be able to get your boarding pass smoothly by following the steps mentioned below;
- Find the Volaris check-in kiosk: The kiosks are usually located in the check-in area of the airport. Look for signs that say “Volaris Self-Service Check-in.”
- Select your language: The kiosk will ask you to select your language. Choose the language you are most comfortable with such as English or other language.
- Identify Your Booking: To access your reservation, you’ll need to provide the necessary information. Depending on the kiosk, you may enter your booking code (also known as a confirmation number), and e-ticket number, or scan the barcode from your printed or electronic itinerary.
- Follow the Prompts: The kiosk will guide you through the check-in process. It may ask you to confirm your personal details, such as your name and passport information.
- Select Seats (if available): If you have not already chosen your seats during the booking process or online check-in, the kiosk may give you the option to select seats, subject to availability.
- Baggage Drop-off (if applicable): If you have checked baggage, the kiosk might print baggage tags for you to attach to your luggage. You will then need to proceed to a designated baggage drop-off area to hand over your checked bags.
- Boarding Pass Issuance: Once you have completed the check-in process, the kiosk will generate your boarding pass.
- Print Boarding Pass: If the kiosk has a printer, your boarding pass will be printed automatically. Otherwise, it may display a digital version that you can save on your mobile device.
- Proceed to Security and Boarding: With your printed or digital boarding pass in hand, proceed to the security checkpoint and then to the boarding gate mentioned on your boarding pass.
Note: If you encounter any issues or need assistance during the process, airport staff or Volaris customer service representatives should be available nearby to help you.
Some Additional Tips
- Make sure you have your passport or other government-issued ID with you.
- If you are traveling with a group, you can check in all of your passengers at the same time.
- If you have any problems checking in at the kiosk, you can ask for help from a Volaris customer service agent.
Note: Venezuela does not offer any Volaris kiosk boarding pass facility to its passengers.
Volaris Airlines Boarding Positions
Volaris has divided the boarding positions into 4 groups. The bifurcations are given below;
- Group 1: Priority boarding. This includes passengers with disabilities, unaccompanied minors, and passengers who need to board early for medical reasons.
- Group 2: Premium passengers. This includes passengers who have purchased a premium seat or who have status with Volaris’ frequent flyer program.
- Group 3: Economy passengers. This includes most passengers who have not purchased a premium seat or who do not have status with Volaris’ frequent flyer program.
- Group 4: Back Seat. This is the last boarding group and is for passengers who have the basic economy flight ticket.
Volaris Boarding Pass Fee Charges
Volaris offers various ways to obtain boarding passes. However, this airline may charge you some fees for a few methods. If curious to know about the charges, then check out the table mentioned below;
Online | Mobile App | Calling Customer Care Center | At the Airport | ||
Charges within Mexico | Free | Free | Free | $75 | $50- 60 |
Charges without Mexico | Free | Free | Free | $150 | $100 |