How To Contact Someone At Lufthansa Airlines?

Lufthansa Airlines Customer Service

Experience travel like never before with Lufthansa Airlines’ customer service. The seasoned professionals of this air carrier are available day and night, ready to assist you with your travel needs. Whether you require assistance with reservations, or flight changes, or have questions about the services, the agents are there to clear all your doubts. So, always expect personalized, attentive care, tailored to make your trip stress-free.

Contact Information Of Lufthansa Airlines

You can get in touch with this airline via different communication channels. Here, in this article, we will provide you with the telephone numbers of the carrier in order to speak with its live representative. 

Customer Relations Contact

You are allowed to reach out to the airline with just a single call. Dial the number +1 (516) 738 4422 on your smartphone. 

The information you need to provide to the representative includes:

  • Your full name and telephone number.
  • The email address you use mostly and your postal address (if preferred). 
  • The number of your flight and dates of travel. 
  • Your reservation code. 

Make sure to include your feedback on a priority basis. 

Help And Contact Details

You can find every answer to your questions by dialing the number +1 800 645 3880 on your mobile device. This contact will help you in:

  • Making a new booking 
  • Rebooking or canceling your reservation. 
  • Information related to check-in. 
  • Options of payment that you can use for reservations, etc. 

Passengers with hearing impairment can use text telephone service. Firstly dial 711 and then 800 645 3880 for telecommunications relay service. 

Miles & More Contact

The loyalty program offered by the carrier to its frequent flyers is known as Miles & More. You can contact the Lufthansa Airlines customer care center to inquire about your membership via several ways. 

To connect with the service team through a phone call, you can use the number 069 209 777 777. The representatives are available from 7 am to 10 pm, seven days a week. 

Mail Contact

If you wish to contact the carrier via postal mail, then the address that you can use is: 

Lufthansa Customer Relations

1400 RXR Plaza, West Tower

Uniondale, NY 11556

For fast assistance, make sure to add the following information in your mail. 

  • Your flight number and travel dates. 
  • The receipts of your ticket and boarding passes. 
  • Airport reference number as well as original receipts for reimbursement requests for baggage-related issues. 

International Contact Numbers

Have a look at some of the contact numbers that you can use if you live outside the United States for Lufthansa Airlines customer support. 

United Kingdom

You may contact the carrier from within the UK on the number +44 371 641 0401. It can be reached 24 hours daily. You will be charged around 10p per minute if you call from a landline. Making a call from a mobile device might charge you 10p to 40p for every minute. 

You can also trace your checked baggage in the UK by calling the number +44 371 945 9124. The agents will provide you with all the necessary information related to your bags. 


If you want to contact the airline from Mexico, then the number that you can use to call is 

+52 55 50 91 31 40. The operating hours of this number are Monday to Friday from 9 am to 6 pm. 

You can send your inquiries via email as well at


To contact the carrier within Japan, you can dial the number and choose your preferred language from the Japanese and English options. 

The numbers available to speak with one of the agents are 0570 089 000, and +81 3 4333 7656.

You can call on these numbers from 9 am to 5 pm, Monday through Friday. 

Social Media Contact

The links for the social media channels of this carrier are mentioned below. You can use them to follow the airline and know about the latest information. 






How can I contact Lufthansa Airlines via chat?

The carrier offers an outstanding chat assistant known as Elisa. To get in touch with this, you need to first navigate to the official website of the carrier i.e. After arriving on the homepage, select the “Help” tab that appears at the top right corner of your screen. As soon as the new page opens up, the chat box will appear automatically. You can contact Elisa to get information about your trips, refund your ticket or check its amount, search for alternative flights and rebook, etc.

Can I contact Lufthansa Airlines in Poland?

You can surely make a call to the airline if you are in Poland and have some inquiries regarding your reservation. The number to reach out to the carrier in Poland is +48 22 512 3917. You can get support in Polish as well as English language. The business hours to call on this number from Monday to Friday is between 8 am to 6 pm. On Saturdays, Sundays, and Holidays, you can call on the number from 8:30 am to 5 pm.

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