Manual For Iberia Airlines Customer Support

Iberia Airlines Customer Service

Discover a new dimension of travel convenience with Iberia Airlines customer service. This air carrier places your comfort and safety as its top priority, making it the perfect choice for your adventures. The devoted team is on standby 24/7, eager to assist you with any travel-related issues. Contact this carrier and embrace a journey where your satisfaction is the ultimate goal.

Information On Iberia Airlines Customer Service

The airline has different contact numbers to guide you in every possible way on a call. Let us tell you all the information you need to know regarding calling the hotline of this carrier.

The headquarters of the airline is based in Madrid, Spain. The telephone numbers you can use to reach out to the carrier in Spain are:

New Booking: To get information regarding the services or want to make a new booking, the number to call the airline is +34 91 333 67 01.

Existing Booking: If you have already made a booking and have some questions related to it. Then you can call on the number (+34) 900 111 500.

On Business: It is a program offered by the carrier to reward your company’s loyalty with exclusive benefits. To contact the airline regarding this program in Spain, you can call 91 879 00 33. 

Bookings And Baggage Contact

You can talk to one of the officials of the airline at (+1)800 772 4642. This number also connects you with the baggage service center of the carrier. 

The contact can be used as an Iberia Airlines group travel phone number as well if you are planning a trip with 9 people together on the same flight. 

The steps you should follow while making a call to customer care are:

  • Dial the above-given number on your landline or smartphone. 
  • You will hear an automated voice as soon as your call gets connected. 
  • Listen to the IVR instructions carefully and press the digit according to your concern. 
  • If you press the digit to speak to a live representative, then wait for them to answer your call.
  • Provide the agent with your personal information first and then give details about your issue. 
  • They will take the matter into their own hands and offer you the best solution. 
  • Once your issue is resolved, you can happily cut the call. 
  • Additional information will be sent to your registered email address or contact number. 

With this contact number, the Iberia Airlines customer care professional can assist you with:

  • A new reservation.
  • Changing or canceling your flight. 
  • Information on delayed flights. 
  • A few other customer service issues. 

The language options offered by the carrier on this number are Spanish and English. 

Accessibility Services And Information Contact

Passengers have some kind of disability and want to know about the special services offered by the airline. Then, the number at which they can contact is 1 800 994 0704. 

Detailed information about the same can be found at Accessibility Services.  

Whatsapp Contact

You can save the number +34 676 67 60 04 on your electronic device and chat with the airline on WhatsApp. 

With this number, you can complete your flight’s check-in process, check the status of your flight, and get help instantly to resolve your doubts. 

International Contact

The Iberia Airlines customer support is provided in different locations around the globe. In case you are someone residing outside of the United States and want to fly with this airline. Then, you can find some of the countries’ contact numbers below. 

Austria

To book your ticket with this airline in Austria, you can contact the representative by calling (+43)(01) 79 56 77 22. They are available 24 hours from Monday to Sunday to speak with you in Spanish and English languages. 

If you wish to speak in German, then you can call the carrier from 9 am to 8 pm. 

Brazil

There is a data protection office of the airline in Brazil where you can go to the address

Av. Paulista, 2022 – Bela Vista, São Paulo – SP, 01310-200, Brasil. 

The email address of the carrier is oficinaDPO@iberia.es

The contact number to connect with the carrier for making a new reservation is (+55)(11) 3956-5999. The operating hours of this number are 9 am to 6 pm, Monday to Friday. You can choose to speak in Spanish or Portuguese with the agent. 

You can contact the baggage services center in Brazil 24 hours a day at 0800 886 82 66. 

China

You can complete your booking with the airline in China on the telephone number (+86)400 881 0207. 

The agents present to speak with you in the country are available Monday to Friday from 9 a.m. to 6 p.m. 

The address of the carrier, if you want to go to its data protection office, is:

Units 07-08, 17th floor, Shanghai Times Square Office Building

No. 93 HuaiHai Middle Road, China. 200021

Germany

To book a ticket with the carrier in Germany, call the number (+49)69 50073874 any day between 9 a.m. to 8 p.m. 

You can also get information on times and flights with the help of this contact number. 

Social Media Contact

The airline is active on several social networking sites to provide you with its latest information. You can follow it according to your preferred social media channel. 

Facebook: https://www.facebook.com/iberia

Twitter: https://twitter.com/iberia_en

Instagram: https://www.instagram.com/iberia/

Linkedin: https://www.linkedin.com/company/iberia

FAQs

Is a conversation possible on Iberia Airlines via text?

You can connect with the carriers’ virtual assistant in order to converse about your reservation. The IBot is available on the website of the airline i.e. www.iberia.com. Once you land on the homepage, you will be able to see a chat icon on the bottom right corner of the screen. Click on it and get help on the topics like: 

1. Booking management
2. Travel documents
3. Flight status
4. Iberia Plus account
5. Questions about my trip

Can I make a booking with Iberia Airlines from Russia?

You can make a reservation with this air carrier from different parts of the world on its website without any hassle. But if you wish to book your ticket on a phone call in Russia, then the contact number is (+007)495 258 8410. You can speak with one of the professionals any time, seven days a week.

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