How To Contact Someone At British Airways?

British Airways customer service

Make your travel experience truly exceptional with the help of British Airways customer service. Connect with its dedicated team anywhere, anytime for a seamless journey. The representatives are poised to address your queries, assist with bookings, and ensure your travel is smooth and stress-free. With a heritage of British warmth and professionalism, it takes pride in exceeding your expectations. So, choose this airline to elevate your flight trip around the world. 

Contact Information Of British Airways

You can contact the carrier via your smartphone regarding different issues or questions related to your travel. In this article, you can find detailed information on contact numbers to reach out to this airline. 

Customer Relations Contact

The air carrier allows you to make a new booking or check prices for flights, hotels, holidays, car hire, upgrades, etc. with just a single call. You can also enquire about changes to your existing reservation. 


The number on which you can call the carrier is 1-800-AIRWAYS (1 800 247 9297). This number is available every day from 7 a.m. to 1 a.m., according to the Eastern Standard Time Zone. 

Do keep in mind that this number can be reached only for pre-travel or reservation inquiries. 

In case you want to submit a claim or have a complaint, then you can fill out a form on the official website with this link Customer Service Portal.  


You can send your documents copy or receipts at +1 212 251 6711. Send a single fax for one inquiry to not slow down the response time from the airline. You can also get help with baggage claims through this fax number. 


You are permitted to visit the British Airways customer care office in the United States to resolve your issues. The address to reach the office is:

British Airways Customer Relations

11 West 42nd Street

24th Floor

New York, NY 10036

Holidays Contact

You can contact the airline to find out about your already booked holiday package at 1 877 4282228. 

The agent will provide you with information about your hotel or car hire booking too. You can call on this number between 7 am to 11 pm, any day of the week. 

Delayed Baggage Contact

In case your checked bags are delayed by the carrier, then you contact them and get details about your bags at 1 800 828 8144. 

You can also report and track your delayed baggage on the online platform of the airline. The carrier will send you an email or text message including a missed baggage report number once it knows that your bag has missed the flight. You can use the report number to track the status of your bags. 

Contact Number For Hearing Impaired

The teletypewriter contact number that can be used by passengers with hearing impairment is 1 866 393 0961.

The agents are available on this contact 24 hours a day, 7 days a week according to the Eastern Standard Time. 

Website Contact

The official website of the airline is It is quite easy to explore and use, but if you require assistance with using the website, you can call the carrier on your mobile. 

The number where you can speak to one of the representatives who will guide you on the call is 1 800 403 0882. 

Group Travel Contact

The air carrier offers an outstanding feature of group booking. It is valid for 10 or more people in Economy Class, and 7 or more people traveling in Premium Economy or Business Class. 

You can contact the group desk of the carrier directly by calling at British Airways group travel phone number 1 844 209 1281. Once you connect to the agent, you can request a quote and reserve your group’s flight. 

The group quote can also be requested by contacting the airline via email at It can also be done by using the online form on the carrier’s website. 

Executive Club Contact

The reward program of this airline is known as Executive Club. You can join this club for free and collect reward points. 

The phone number with which you can connect to the Executive Club office in the United States of America is 1 800 452 1201.  

If you already are a Bronze, Silver, or Gold member of this club and need to call the carrier regarding any issue. Then, you need to log in to your account to see the dedicated hotline number and make a call. 

Refunds Contact

You can easily cancel your flight online and get a refund depending on your purchased fare ticket. The request for your refund might be subject to a service fee. 

In case of any other circumstances or if you face a problem while canceling your flight online. Then you can contact the carrier via call at British Airways customer support – 877 767 7970. 

Contact For Traveling With Service Dogs

Making a reservation for your service dog along with you can be done via call as well as email options. 

To speak with the accessibility team of the carrier for your service dog, you can dial the number 0800 408 1100. It can be reached from 9 am to 5 pm, Monday to Saturday. 

You can also send a message via the website of the carrier. Just select the “Email Us” tab, fill out the form, and make sure to select the “request to carry a service dog” from the topic options. 

Hearing and speech-impaired passengers can contact the airline and complete their service dog booking at 0845 700 7706. 

Social Media Contact

The airline lets you contact it through different social media handles. You can stay connected with this air carrier at:






Can I call British Airways from China and check the status of my flight?

You can easily check the status of your flight’s arrival and departure with just a single phone call. The phone number for such inquiries from Beijing and Shanghai, China is 400 881 0207. You can connect with a live representative Monday to Friday from 9am to 6pm This hotline is closed during public holidays in China.

What is the contact number of British Airways in Australia?

If you want to contact this airline via call around Australia, then you can dial the below-given numbers on your smartphone. 

1. To book a flight or make changes to an existing reservation, use the contact number (+61) 1300 767 177. 
2. Information related to an existing holiday, hotel, or car hire booking can be obtained by calling (+61) 29 274 0737. 

You can reach out at these numbers from 9 am to 6 pm according to Australian Eastern Standard Time, Monday to Friday.

Is a chat option available on British Airways to ask questions?

You can chat live with this airline and enquire about your flight-related issues. The chat section is available in the “Help and Contacts” tab on the homepage of the official website of the carrier. You will see the “Start Chat” option at the bottom right corner of the screen. After clicking on it, you need to enter your full name, email address, and mobile number to proceed further with the chat.

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