Have you ever imagined a world where changing the flight according to plans is as easy as a gentle breeze? Qantas Airways, one of the renowned airlines, has made the best policy to cater to all your flight needs. Gone are the days of rigid and cumbersome flight change policies that left passengers in a whirlwind of frustration. Using the Qantas change flight policy, passengers can experience unparalleled flexibility and peace of mind. So buckle up and prepare to jet off on an exciting journey with the remarkable changes introduced by Qantas Airways.
Considerations for Qantas Airways’ Flight Change Policy
Qantas makes it easier for passengers to change their flight plans according to their plans. But still, there are a few things that the passenger must take care of before proceeding with the flight change policy.
- The flight change policy depends on the type of fare the passenger purchases for their journey. So, travelers need to check the eligibility of the fare.
- The airline will charge fees if the passenger opts to make changes via phone, email, offices, or airport locations. These applicable fees will be in addition to the charges specified in the fare rules.
- Passengers with Flex Fares are not entitled to pay a change fee for changing flights.
- The saver fares are subject to a fee and any applicable fare difference between the original and new flights booked.
- All the bookings made through a third-party agent can be changed by contacting the agency. Passengers can get in touch with the agent of the agency to check for the available flight options.
- Passengers can directly contact the airline to make changes due to medical emergencies. The ticket validity can be increased by up to 3 months in a medical emergency.
- Passengers having a pre-selected request or pre-purchased additional baggage can check the terms and conditions for more information before changing the flight.
Guidelines to Change a booking made with Reward points
Now, moving further onto the bookings made with reward points and the associated flight change policy. Below is the list of different types of booking and the date and time changes. You can refer to the points below depending on the fare type in case you have made up your mind to use the Qantas flight change policy.
Changing bookings that don’t include Qantas Points
From the table below, you can get a brief idea of what changes can be made with the booking that doesn’t have Qantas Points.
Date and Time changes | Australian Domestic bookings | International Bookings |
Bookings made Online through the airline | Permitted | Permitted |
One-way or return bookings | Permitted | Permitted |
Multi City bookings | Permitted | Not Permitted |
In the case of no-show | Not Permitted | Not Permitted |
Bookings that include airline partners | Not Permitted | Permitted |
Departure within 24 hours | Permitted | Permitted |
Multiple changes entitled – before travel has commenced | Permitted | Permitted |
Classic Flight Reward combined with non-Classic Flight Reward | Not Permitted | Not Permitted |
Unaccompanied minor bookings | Not Permitted | Not Permitted |
Changing bookings that include Qantas Points
The table below covers all the types of fares that can change the online mode. However, if you cannot make online changes, then for booking with Points Plus Play, you can contact the local Qantas Office. On the other hand, for Classic flight reward booking, the passenger has to contact flight reward and priority reservations.
Date and Time changes | Points Plus Pay | Classic Flight Reward bookings |
Bookings made Online | Permitted | Permitted |
One-way or return bookings | Permitted | Permitted |
Multi City bookings | Permitted | Not Permitted |
In the case of no-show | Not Permitted | Not Permitted |
Bookings that include airline partners | Permitted | Permitted |
Departure within 24 hours | Not Permitted | Not Permitted |
Multiple changes entitled – before travel has commenced | Permitted | Permitted |
Classic Flight Reward combined with non-Classic Flight Reward | Not Permitted | Not Permitted |
Unaccompanied minor bookings | Not Permitted | Not Permitted |
Other information for changing flights with reward points
Classic Flight Rewards:
- Ensure that the Qantas Frequent Flyer member whose points were used to make the booking is logged in before you opt to change your booking through the online mode.
- Changes made are subject to seat availability in the relevant class and may require additional costs. In addition to this, the airline may also implement some additional charges and taxes.
- For making changes to the flight, including destination to Hong Kong or Vancouver, the passenger has to contact the local Qantas office and proceed with Qantas Airways change flight feature.
Points Plus Pay – Flights:
- Points Plus Pay fare rules will vary depending on the fare you redeemed your point for.
- If you have booked a Classic Flight Reward and haven’t started your journey yet, please contact Flight Reward and Priority Reservations for assistance. Keep in mind that there might be some fees involved in this process.
- For those who have made a Points Plus Pay – Flights booking, the first step is to request a Flight Credit. This Flight Credit can be used for your new itinerary. However, please note that when redeeming it, you must cover any change fees and fare differences if they apply.
- If your booking combines Classic Flight Reward and non-Classic Flight Reward elements, please contact your local Qantas office. They can guide you and discuss the available options based on your situation.
Qantas Flight Change Guidelines for flights from the USA
To change flights from the USA but charge a change fee and fare difference is applicable. The change fee depends and varies according to the fare type purchased by the passenger for their journey.
Type of Fare | Charges |
Economy Sale | USD500 |
Economy Saver | Free |
Economy Flex | Free |
Premium Economy Sale | USD500 |
Premium Economy Saver | Free |
Premium Economy Flex | Free |
Business Class Sale | USD500 |
Business Class Saver | Free |
Business Class Flex | Free |
First Class Sale | USD600 |
First Class Saver | Free |
First Class Flex | Free |
Methods of changing flights on Qantas Airways
To proceed with the flight change policy, passengers are provided with several methods to choose from according to their choice and convenience.
Change Flight Online
- Visit the website at https://www.qantas.com/
- Search for the “Manage Booking” option on the website.
- Fill in all details to retrieve your bookings.
- Check for the “Change Flight” option.
- Select from the available options.
- Pay the fare difference and change fee (if any).
- Once done with the payment, your flight will be changed with a new itinerary.
Change Flight Offline
- If the online method isn’t preferable, then the passenger can opt to call on Qantas Airways change flight phone number to 1 800 227 4500 in the USA or 1800 177 474 in Australia
- Share all the booking details with the agent of Qantas Airways.
- Ask for the available options to switch your original flight.
- Ensure to pay any additional charges to confirm your flight change.
Does Qantas charge to change flights?
- Change Booking Fees are applicable for bookings altered through Qantas Contact Centres, Qantas travel outlets, Qantas airport locations, web chat, and social media.
- However, bookings changed online via qantas.com are exempt from these fees.
- No Change Booking Fees will be imposed for modifications to a booking in Business or First class, including date and time changes.
- The Qantas Airways change fee is $40 per passenger for all international fares.