Explore the convenience of Kenya Airways Change Flight policy, designed to cater to life’s unpredictable twists. The air carrier understands that any plan can shift, and they have changed the flight policy to provide passengers with the flexibility to modify their itinerary. Furthermore, the airline ensures the whole process is smooth and hassle-free. The airline gives you the authority to amend your itinerary and travel plans. No matter whether it’s a sudden schedule change or an exciting new destination on the horizon, the airline is there to assist you in every possible manner. This air carrier can be your ideal travel partner, providing smooth and hassle-free policies.
An Overview of the Kenya Airways Change Flight Policy
Kenya Airways prioritises delivering an exceptional passenger experience, and to achieve this, they offer passengers the flexibility to make modifications to their Kenya Airways flight bookings easily. In accordance with the flight change policy, passengers can make changes to their Kenya Airways flights, provided they meet the following conditions:
- The passenger has not made any prior changes to the booking.
- Passengers are unable to make changes to multi-stop bookings.
- Any changes in Kenya Airways’ schedule must not affect the booking.
- Kenya Airways Change Flight process permits passengers to adjust their travel dates if uncertain about their travel plans. These date changes can be made online, and passengers should be aware that Kenya Airways will apply a Change Ticket Fee in accordance with their policy.
- The air carrier allows the passenger to change flight up to 24 hours before the departure of the flight.
- Following the policy, the air carrier allows passengers to request special meals to accommodate their dietary preferences or requirements. Passengers can make these meal requests up to 48 hours before the scheduled departure of their flight.
- Following the flight change policy of the airline, the airline may impose a change of flight fees for changing the flight. In addition to this, the passenger is also expected to pay the fare difference of the initial and new booking.
Steps to Change Flight with Kenya Airways
Changing your flight with Kenya is a straightforward process that offers flexibility and convenience. Whether your travel plans have evolved or you need to modify your itinerary for any reason, this guide will walk you through the simple steps to make those adjustments and ensure a smooth journey.
Change Flight via Online Mode
Changing flights online can be much easier and hassle-free in comparison to other channels offered by the airline. You can adhere to the steps mentioned below to proceed with the flight change policy of the airline through the online mode.
- Visit the main website of the airline at https://www.kenya-airways.com/
- On the main page of the airline, at the top, the option of “Book & Manage” appears.
- Click on the option.
- Once you click the option, a drop-down menu appears. Click the “Change Booking” option under the “Manage Booking” section.
- Now, the “Manage Booking” option appears on the top left corner of the page.
- Click on the option and fill in all the necessary details required to retrieve your booking with the airline
- Once you find the bookings, select the flight segment and search for the “Change Flight” option.
- Check for the flights with available seats that match your travel plans.
- Pay for the change flight fees and the applicable fare difference. Once the payment is made, the airline will share the confirmation for rebooking on your registered email address.
Change Flight via Offline Mode
The airline has a dedicated team of members to assist passengers in case of booking or changes. To change flights, by contacting the airline’s customer care executive, passengers can refer to the steps jotted down below.
- Dial the Kenya Airways change flight phone number +254 734 104 747.
- Wait until you are connected with the customer care executive of the airline.
- Once connected, share all the flight and booking details with the executive.
- Check for the available flight options to select the one that suits your travel plans.
- Once you find the preferred flight, confirm your booking by paying for the change in flight fees and the fare difference.
- The airline will share the rebooking confirmation with a new itinerary on your registered email address as soon as you pay.
Charges to Change Flight with Kenya Airways
The Kenya Airways change fees vary depending on several factors like the fare types, time of change and the flight’s final destination.
Economy Flex Fares
- No change fee.
- A fare difference may apply if the new fare exceeds the original fare.
Economy Classic Fares
- A change fee of USD 50 per change.
- Fare difference may apply.
Economy Light Fares
- A change fee of USD 100 per change.
- Fare difference always applies.
Business Class Fares
- No change fee.
- A fare difference may apply if the new fare exceeds the original fare.
FAQs
Can I change my flight on the same day with Kenya Airways?
The air carrier doesn’t permit flight changes on the same day of departure. The flight change policy of the airline can only be used 24 hours before the scheduled departure of the flight.
Can you change flight dates with Basic Economy tickets?
Basic Economy Tickets are non-changeable. Passengers with basic economy tickets must cancel and book another flight.
How many flight changes does Kenya Airways provide?
Following the flight change policy of the airline, passengers can only make up to 3 changes for a single flight. However, the changes made are chargeable.