Get A JetBlue Airways Refund

JetBlue Airways Refund Policy

Receive your funds without unnecessary delays by JetBlue Airways’ refund policy. The airline values your trust and that’s why it offers transparent and efficient solutions for your travel needs. Whether it is a full refund or credits for future journeys, they strive to make your experience with JetBlue smooth and stress-free. 

JetBlue Airways Refund Policy Details

Below is the guide to getting a refund with this air carrier:

Process Of Refund With JetBlue Airways

Once you know that you are no longer traveling and need to cancel a flight reservation. Then, your options and refund eligibility totally depend on your ticket type. Let us know how you can get a refund for your flight with this air carrier. 


If you wish to obtain a possible refund by online method, follow the given steps.

  • First and foremost, visit the official website of the carrier at on your favorite browser.
  • Click on the “Manage Trips” tab displayed at the header of the homepage. 
  • Enter your last name and confirmation code or e-ticket number to retrieve your flight information. 
  • Select the trip you wish to have refunded. 
  • Click on the “Cancel” option to start your refund process.
  • Follow the prompts to complete canceling the trip and get your refund. 

Via Call

You can consult with a live representative of the airline and know about your options for refunds. Dial the number +1 (800) 538-2583 on your mobile device and be ready with your booking details. Once they get your right information, they will fill out a JetBlue Airways refund form on your behalf. And the process will commence shortly. 

You also get answers to your refund questions via live chat in your browser. Just click on the button in the lower right corner of the website to get started. 

Refund Timing

Below is a comprehensive table of contents regarding the time you will get your refund from JetBlue Airways. 

Item Time FrameNotes
JetBlue Travel CreditImmediateCredited To Travel Bank
TrueBlue Point RefundInstantRefunded To TrueBlue Account
Codeshare Flight with other airlines’ creditImmediate, in some casesOpen ticket issued
Partner Flights on JetBlue/other airlines’ creditsInstant, in some casesOpen ticket issued
Extras (seat, pet, baggage, etc.) refunds7 – 10 Business daysRefunded to original form of payment

Refundable Fare Policy

You can get a full refund by canceling your flight any time prior to the scheduled departure for JetBlue refundable fares. But, these fares are not available on all flights. 

If you don’t change or cancel this reservation before departure. Then, all the money associated with the booking will be in the form of JetBlue travel credit. It will be valid for one year from the original ticketing date and can be used for future travel. 

Partially Used Reservation

If you wish to cancel any remaining travel after a portion of your refundable trip has been taken. Then, your refund amount will equal the one-way fare for the portion of the trip canceled. It also applies if your trip is not operated as scheduled by JetBlue. 

Nonrefundable Fare Policy

The JetBlue Airways refund request can be made before the departure for nonrefundable fares. But, a per-person cancellation fee might apply on the basis of the date of booking and the fare option selected. Any remaining balance will be as JetBlue travel credit which you can use in 12 months from the original date of ticket purchase. 

No-show Or Missed Flight

The whole reservation amount will be forfeited if you do not cancel or change it. This includes extra ancillary purchases like Even More Space, priority security, additional checked bag fees, etc. 

JetBlue Travel Credit Refunds

Your JetBlue Travel Bank is an online account where you can access and manage any travel credits or refunds you have received. Think of it like a payment wallet that you can choose to use on the website or the app of this airline.

If you cannot find your credit under your name, and you are traveling with others. Then check the reservation of the primary traveler in the original booking. 

You can also log out of your Travel Bank/TrueBlue account and back in. If you still have not received the refund, contact them directly for additional assistance. 

Do note that some fees like tourism taxes are nonrefundable in most cases. And all travel credits are subject to their original expiration date. If you booked using travel credit and cancel the ticket. Then, any credit that has already expired will not be returned to your Travel Bank account.


Is JetBlue refund possible if travel documents are not correct?

The ticket will be subject to regular fare rules for refunds. JetBlue does not refund the original form of payment if you missed the flight due to incorrect or expired travel documents. So, it means that it is your sole responsibility to check for specific document requirements for the country you are visiting.

Will I get a refund if I canceled my JetBlue flight less than 24 hours ago?

You are eligible to get a refund if you cancel your flight within 24 hours of booking. But your travel dates must be 7 or more days in the future. And your itinerary must be completely canceled. You will not receive a refund if you cancel only a portion of your reservation in this time frame.

Can I get pet fee and pet carrier refunds from JetBlue?

You can connect with the representative of this airline at +1 (800) 538-2583 and get a pet fee refund if your pet is not flying with you. If you purchased a pet carrier through JetBlue at the airport, you need to return it back there only. And pet carriers are nonrefundable once you open their packaging. 

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