Manual For United Airlines Customer Service

United Airlines customer support

United Airlines excels in delivering world-class services to all its passengers. Its staff members consistently go above and beyond to ensure your satisfaction at every touchpoint of your journey. 

With round-the-clock United Airlines customer support, it is always there to assist you, providing a sense of security and reliability. The carrier’s provocative approach to resolving issues showcases its dedication to passenger well-being, making every traveler feel valued. 

United Airlines Contact Information

With the help of this article, you can explore and learn about all the contact numbers in order to connect with the representative of this air carrier. 

The address of the head office of this airline is

United Airlines, Inc.

233 South Wacker Drive

Chicago, Illinois 60606


The email address where you can send your queries is

The official website of the airline i.e. provides you with any kind of information regarding air travel. 

Reservations And Information Contact

The airline provides you with all the information related to your new or existing booking with just a single call. The number at which you can speak to a live representative of the carrier is 1-800-UNITED–1 (1 800 864 8331).

Dial the number on your mobile device and follow the IVR prompts carefully. You have the option to choose from either speech recognition or touch-tone commands. 

If you wish to navigate the menu by touch-tone, have a look at the options given in this number and the digit you need to press below. 

  • Flight Status: Press 1
  • Flight Booking: Press 2
  • Existing Reservation: Press 3
  • Mileage Plus: Press 4
  • More options: To know about more options provided in this number, you need to press 5 first and then
    • Baggage: 5, and then 1
    • Refunds: 5, and then 2
    • Receipts: 5, and then 3
    • Feedback: 5, and then 4
    • Other Services: 5, and then 5 again.

You should keep in mind that the above-mentioned touch-tone menu is not available on every United Airlines customer service call. But, it is always available if you want to enter your personal information like a MileagePlus account or credit card number. 

Telecommunication Device For The Deaf And Teletypewriter

The contact number for people who are deaf or require the use of a typewriter is  1 800 323 0170. 

You can easily reach out to the agent of the carrier with the help of this number. 

MileagePlus Contact

The frequent flyer program of this airline is known as MileagePlus. So, if you are a member and want to make an award reservation, then the number to connect is the same as above. 

You just need to add your account number, for example, if you are being asked for the number ABC12345. Then, you can use your mobile device’s keypad and enter the corresponding numerical digits: 22212345. 

Travel Reservations In Other Languages

United Airlines customer care is available in many different languages. You can choose your preferred language and the contact number related to it to speak with the representative of the carrier. 

Cantonese: 1 800 551 0943, you can call on this number from 8 am to 6 pm, any day of the week. 

Dutch: 1 800 225 8612, this number is available Monday to Friday from 2 am to 10:30 pm. 

French: 1 800 537 3444, you can reach out at this number 7 days a week, from 1 am to 1 pm. 

Spanish: 1 800 426 5561, you can contact this number any hour of the day, seven days a week. 

German: 1 800 537 2999, contact this number any day of the week between 1 am to 5 pm. 

Hebrew: 1 800 225 8610, the agents are available on this number from 11 am to 9 pm, Monday to Friday. 

Italian: 1 800 537 8885, make a call on this number any day between 1 am to 1 pm. 

Japanese: 1 800 537 3366, it is available daily from 8 am to 9 pm. 

Korean: 1 800 825 2136, call on this number from your mobile device anytime between 9 am to 9 pm, Monday to Friday.

Mandarin: 1 800 551 3062, to speak with one of the representatives on this number, call from 8 am to 9 pm, any day. 

Portuguese: 1 800 323 5359, this number is available for calling between 2 am to 6 pm, daily. 

The headquarters of this airline is based in Chicago, Illinois, US. So, it follows the Central Standard Time Zone. You can make a call to this carrier according to the above-given time in this zone. 

United Club Contact 

The airport lounges of this carrier are known as United Clubs. With its membership, you can access more than 45 lounges all around the world. 

You can contact the airline for the United Club services at 1-866-UA-CLUBS (1 866 822 5827), from 8 am to 8 pm, Monday to Sunday. 

You can also send an email to to get any sort of information. 

United Groups Contact

Group travel with special pricing is offered by the airline for 10 or more people traveling together. 

If you have any questions or wish to send feedback regarding your group travel with this carrier, then you can contact them at 1 800 426 1122. Call the United Airlines group travel phone number between 7 a.m. to 8 p.m., Monday to Friday. 

You can even send a postal mail at the address:

United Airlines, Inc.

United Group Department

900 Grand Plaza Dr.

Houston, TX 77067

United Vacations Contact

This is a full-service vacation brand of the carrier offering you some of the premium benefits. You can book your package from around hundreds of destinations to choose from. 

Below are the contact details that you can use for assistance in this service.


You can plan your dreamy vacation by calling 1 888 854 3899 any day of the week, between 9 am and 12 am, Eastern Standard Time. 

In case you have some questions regarding your current reservation, then you can call this number Monday to Sunday, 9 am to 9 pm. 

During Travel

Any queries during your vacation travel can be sorted out by contacting the airline at 1 800 338 6538 or 414 934 3500. 

You can also contact them via email at

If you are vacationing around Mexico or the Caribbean, the airline has in-destination teams to assist you. You can find the contact information of these teams on your e-travel documents. 

After Travel

You can raise any question or give comments to the airline even after completing your vacation. 

The number with the help of which you can connect after traveling is 1 800 359 7268. The agents are available Monday to Friday from 9 a.m. to 5:30 p.m. 

Group Travel

This service is also available for group travel of 20 or more people. To request your group travel on United Vacations, call the number 1 844 904 0187. You can also get more information about flexible Groups Your Way group options. 

Postal Contact

You can send a letter or return documents to the airline at the address:

United Vacations

Attn: Customer Service

8969 N. Port Washington Rd.

Milwaukee, WI 53217

Other Ways To Connect With United Airlines

In this digital era, it is quite easy to connect with the air carrier through its social media channels. 

By following the airline on your social handle, you get to know about current information uploaded by them. 

You can click on the links below and connect to the carrier with ease. 







How can I contact United Airlines for issues with my checked bags?

Facing some problems with your checked baggage on this carrier can be resolved easily. If you are at the airport, then you can go to the United baggage service office which is near the baggage claim area. And if you have left the airport, you can contact them at 1 800 335 2247. This number will connect you with the baggage recovery center of the airline and you get a file reference number too.

Can I transfer my pet in cargo on United Airlines?

Yes, your pet can surely be transferred via cargo on this carrier. If you wish to reserve your pets’ cargo travel, then you can contact this airline at 1 800 575 3335 or 1 832 235 1541. The cargo service for pets is called PetSafe. You can also contact the carrier by sending an email to

Can I call United Airlines from the Middle East?

You can contact the airline from different countries in the Middle East regarding ticketing, reservations, or ticket changes. A few of the contact numbers to reach out to this carrier are:

Qatar: 00 800 1000 21
United Arab Emirates: 971 08000 441 5492
Israel: 1 809 344 363

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