Planning a trip to the beautiful islands of Hawaii or need assistance with your existing Hawaiian Airlines booking? Contacting the airline’s customer support is a crucial step in ensuring a smooth and hassle-free travel experience. Whether you have questions about flight reservations, baggage policies, flight changes, request assistance, or any other inquiries, this airline has various contact options to assist you.
In this guide, we will walk you through the various ways to get in touch with this airline, ensuring that you have a smooth and stress-free experience when reaching out to their customer service team. Whether you prefer speaking to a representative over the phone, sending an email, or utilizing their online resources, we’ve got you covered with the most up-to-date information on how to contact Hawaiian Airlines customer support. So without any further ado, let’s explore the article in detail.
What are the Different Ways to Connect With the Hawaiian Customer Support Desk?
If you have any queries regarding Hawaiian flights, then you can easily get connected with the airline’s customer support desk. All the details including the phone numbers, email IDs, and social medium links are given below;
The first way through which you can contact Hawaiian Airlines customer care is via phone call. This is the most easy, convenient, and quick responsive way. Let’s check out the call numbers for various queries and regions below;
- To make Hawaiian flight reservations or to make changes to your reservation, you can call 1 800 367 5320.
- The HawaiianMiles Service Center number is 1-877-HA-MILES (1-877-426-4537).
- If you need the web support number then dial 1 866 586 9419. This number is reachable 24*7.
- To get connected with Hawaiian Air Cargo, you need to dial 1-877-HA-CARGO (422 2746)
- If you have any queries or complaints regarding your baggage, then dial the Central Baggage Service number at 1 866 389 6654. However, try to call between 8:00 AM to 6:30 PM (HST).
- The Hawaiian Airlines Vacations number is 1 844 762 0089 (US & Canada only). For all the other locations, the number is 1 312 279 7761.
- For group reservations dial 1 800 367 8058.
The contact numbers for different parts of the continent are;
- China: (10) 6595 0066
- Singapore: +65 6223 8377
- Vietnam: Ho Chi Minh City: (028) 39 330 828, Hanoi: (024) 39 330 828
- Korea: (02) 775 5552
- Japan: 0570 018 011
For South Pacific Regions
The contact numbers for different parts of the South Pacific Regions are;
- American Samoa: (684) 699 1875
- Australia: 1800 955 912
- New Zealand: 0800 449 415
- Tahiti: (689) 40 866 000
Steps to Talk With the Airline Representative Over Call
Follow the below-given steps to connect with the customer care department.
- Dial a number as per your issue category and region to reach the airline’s customer department.
- Provide your booking and flight details.
- Clearly explain your flight issue.
- Listen carefully to the representative.
- Keep supporting documents nearby.
- Stay patient and polite.
- Take notes and ask for a resolution timeline.
- Request a supervisor if needed.
- Hang up when satisfied or with clear next steps.
The airline also offers a live chat option to its passengers to connect with the Hawaiian Airlines customer service department. In case, you fail to get connected with the customer care department through a call then you can chat with the agent through the live chat facility provided on the Contact Us page of this airline. The live chat is available for 24 hours. You can chat with the agent any time of the day. Just follow the prompted instructions and start your chat session.
If you have any queries, requests, or complaints regarding your flight, then you can drop an email to the airline. Let’s check the different email IDs for different purposes given below;
- If you have any general questions/queries then you should drop your concern at: https://www.hawaiianairlines.com/contact-us/email/general-questions
- In case, you have any complaint regarding your flight then you can send a complaint mail at: https://www.hawaiianairlines.com/contact-us/email/complaint
- If you want to make any request such as a refund request, or special assistance request, then you should mail at: https://www.hawaiianairlines.com/contact-us/email/request
- If you are happy with the airline’s service and want to share any compliments, then drop your mail at: https://www.hawaiianairlines.com/contact-us/email/compliments
Steps to Mail Your Query to the Airline
To send an email to the airline regarding your flight matter, you may follow the below-given steps to increase the chances of getting a response. The steps are;
- Go to the Hawaiian Airlines website’s “Contact Us” or “Customer Service” section on the website.
- Within this section, you will typically find various categories for different types of inquiries.
- Choose the category that best matches your flight-related matter, such as reservations, changes, or refunds.
- Opt for the email contact method, as it allows you to document your communication.
- Fill out the email contact form, providing your personal details and a clear, concise description of your flight issue.
- If you have any supporting documents like booking references, flight numbers, or receipts, be sure to attach them to the email.
- Double-check your contact information, ensuring your email address and phone number are accurate, then submit it through the online form.
- After submitting, you should receive an acknowledgment from the airline with a reference number for your inquiry.
- Soon, you will get a response from the airline.
Social Media Links
If you are planning to get with the airline through their social media handles then you can get the Hawaiian social media links below;
- Twitter: https://twitter.com/HawaiianAir
- Facebook: https://www.facebook.com/HawaiianAirlines
- Instagram: https://www.instagram.com/hawaiianairlines
- YouTube: https://www.youtube.com/user/HawaiianAirlines
Some additional information that you must know about the airline to get connected with the airline easily are;
- The official website of Hawaiian Airlines is www.hawaiianairlines.com
- The mailing address of this airline is Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820.
- The website contact page is https://www.hawaiianairlines.com/contact-us
- You can get connected with the customer service department 24 hours a day, seven days a week.
- The HawaiianMiles Service Center number is available from Monday to Friday between 7:00 AM to 4:30 PM (HST).
Is there any option to connect with Hawaiian Airlines through text?
Yes, you can get connected with the airline through normal text. The normal text number is 38285O. However, this number is available only from 5 a.m. to 11 p.m. If you fail to get connected with the airline within this time frame then your next will not be delivered to them.
Can I text Hawaiian Airlines for free?
No, you cannot text the airline for free. You will have to pay a standard data fee and text message rates while using the text message. However, the charges may vary depending on your mobile recharge and on the airline’s conditions. For more details, you can visit the official website of this airline.
When can I call the Hawaiian support desk, if I stay in Asia?
If you are in Asia, then you will have to call Hawaiian Airlines customer care between 9:00 AM to 6:00 PM only from Monday to Friday. For more details, you can visit the airline’s official website