How Can I Reach Emirates Airlines for Assistance and Inquiries?

Do you have any plans for your next vacation? If yes, Emirates Airlines, known for its luxurious service and top-notch facilities, can be your ideal travel partner. However, throughout the booking process and journey, you may need assistance for various things like booking a flight, selecting a seat, or catering to your dietary needs. The airline’s agents are helpful and well-informed individuals who are always ready to answer all your questions and assist you in booking the perfect flight. But the question arises: how do you contact a live agent at Emirates Airlines? We have gathered all the options in one place to guide you through the step-by-step process of contacting the airline’s customer care department. In this blog post, you will find all the communication channels helping you connect with the airline.

What are the Methods to Connect with Emirates Airlines Customer Service?

The airline believes in customer satisfaction and comfort. So, to ensure that each passenger planning to travel with the airline enjoys a seamless and convenient process, the airline has developed several channels for the passengers. Passengers can use these channels to connect with the live agent of the airline directly. 

Below is a brief about all the channels, along with the steps involved in getting in touch with the customer care executive of the airline. 

Connect with Emirates Airlines via Phone Call 

Connecting with the airline via phone is the easiest and most convenient method passengers use. Once you are connected with the live agent via phone, you can seek assistance with any query or concern regarding your booking with the airline.

The steps to connect with the live agent of Emirates Airlines via phone call include:

  1. Start by dialling the Emirates Airlines customer care number +18007773999 (US Only), or alternatively on TTY (Text Type number) – +18883201576.
  2. Once called, follow the IVR menu to opt for the option of connecting with the live agent of the airline.
  3. Soon, the live agent of the airline will connect with you.
  4. You can share your queries or any other concerns with the agent to seek their assistance. 

Assistance Passengers can seek via phone call

Passenger connecting with the live agent of the airline via phone call can fix their queries or seek assistance for things like:

  1. The live agent can easily tackle all the issues related to the bookings. Moreover, passengers can even make a new airline reservation via phone.
  2. Passengers can contact the Emirates Airlines Customer Service department to seek assistance in planning or booking the holiday package.
  3. Are you witnessing any planned shifts or facing unexpected problems in your travel plans? If yes, you can change your bookings by contacting the customer care agent.
  4. Passengers willing to check the flight status or seek assistance for cancelled flights can get help from the live agent.
  5. For concerns regarding the baggage or any other general queries, passengers can get help via a live agent on a phone call. 

Contact Emirates Airlines via live chat

Passengers looking for chatting or online modes to connect with the airline’s customer care department can also opt for live chat. The airline has made an extra effort to provide flexibility to the passengers regarding contact channels. 

To connect with the airline via text message, adhere to the steps below:

  1. Start by accessing the official website of the airline at 
  2. On the homepage of the airline, scroll down for the option of “Help and Contact.”
  3. Click on the “Help and Contact” option, and you will be redirected directly to the “Contact Us” page of the airline. 
  4. Once the “Contact Us” page opens, you will be able to see the “Live Chat” option on the right-hand side of the screen.
  5. Click on the option and start chatting with the live agent of the airline.
  6. You can seek assistance from the live agent through the live chat option. 

Connect with Emirates Airlines Customer Service via Email 

Passengers can also avail the feature to connect with the airline’s agent via email. No matter what sort of concern you are having, the airline has provided links separate links for contacting the agent via email.

Refer to these steps to connect with the airline via Email

  1. Proceed by accessing the official website of the airline.
  2. Search for the “Help and Contact” option on the homepage of the website.
  3. Click on the option.
  4. Scroll down, and you will be able to see the option of “Email.”
  5. Below the option, several other category are provided for the inquiries.
  6. Click on the desired category and you will be redirected to another new page.
  7. Fill in all the required button and send the email to the airline.
  8. The agent of the airline will soon get back to you once they receive your email. 

Contact Emirates Airlines via Social Media Handles 

Apart from the other channels of communication the airline is also active on various social media handles. Through these social media handles passengers can easily connect with the Emirates Airlines Customer Care department and seek assistance for the query. In addition to this passenger can also complain or share their feedback through the social media handles of the airline. 







Can I contact Emirates Airways through a mobile app?

Yes, the airline has a mobile app. So passengers can also opt to get in touch with the customer care executive of the airline through a mobile app.

How can I submit my feedback/complaint to Emirates Airways?

While talking about submitting any feedback/complaint to the airline, passengers can stick to the official website of the airline. In the “Help and Contact” section of the airline, passengers can find both the feedback form and the complaint form.

What is the Emirates Airlines group booking number?

The airline doesn’t have any specific number of group bookings. However, to make a group with the airline, passengers can either call on the Emirates Airlines booking number or fill out the group booking form available on the official website of the airline.

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