Guide To Connect With Copa Airlines Customer Service

Copa Airlines Customer Service

Copa Airlines has ingeniously laid out various communication pathways, each finely tuned to cater to your specific travel needs. Whether you are yearning to book flights, finesse your existing reservations, troubleshoot travel tribulations, or seek guidance mid-air, the airline’s dedicated team is your vigilant companion.

Venture into the world of their 24/7 customer service hotline, navigate the digital tapestry of their user-friendly website, or embark on a mobile odyssey with their app, each avenue expertly designed to simplify your travel journey. This guide shall be your trusty compass, revealing the secrets of when and how to navigate these channels with finesse. With it, you will embark on your Copa Airlines adventure with unwavering confidence, knowing the path to assistance is always clear and accessible.

What are the Ways to Contact the Copa Airlines Customer Service Agent? 

While planning a flight trip with an airline, it is very obvious that you will have plenty of queries in your head, and in some rare cases, you may face some problems as well. And this is what the airline understands and that is why it has so many different ways to solve your problem.

No matter what kind of query or problem you have, the airline will help you to resolve it as soon as possible. So, without any delay, let’s talk about the ways in detail below; 

Fill Online Form to Drop Your Comments or Complaints

If you have any comments or complaints regarding your flight then you can fill out an online form. To get connected with the airline customer service department, just enter the details in the form such as your email address, Mail address confirmation, Contact reason, Phone number, Subject, Additional comments, and attachments, then click on the submit button. Within 15 days, the Customer Service team will provide you with all the answers and solutions regarding your flight. 

Connect With the Airline Representative Through Phone Call

Check out the number for different places given below; 

Argentina

  • If you have any queries regarding your Copa flight then you can talk to the ConnectMiles Service Center representative by calling (800) 800 2672 number. You can also call the center via the web for a free call. 
  • The calling time for this place is between 9:00 hrs to 01:00 hrs (ST) from Monday to Sunday.

Aruba

  • If you live in this place, then you must call 1 800 FLY COPA (359 2672) to clear all your doubts and to get solutions for your problems. 
  • The calling timing is between 8:00 hrs to 24:00 hrs from Monday to Sunday.

Bahamas

  • Dial 1 800 389 0772 on your phone to resolve your problems. ‘
  • You can call between 7:00 hrs to 23:00 hrs from Monday to Sunday.

Barbados

  • Call on 1 800 744 2359 and file your complaints, requests, or other queries. 
  • To get a response, you must call between 8:00 hrs to 24:00 hrs from Monday to Sunday.

Bolivia

  • For all the passengers in this place, the airline offers Call free via Web facility. 
  • You can use this facility between 8:00 hrs to 24:00 hrs from Monday to Sunday.

Brazil

  • You can call for free via the Web or you can also call on 55 11 4933 2399 if you are in São Paulo. And for all the other cities (SAC) the calling number is 0800 886 2672.
  • The calling time is 24 hours, Monday to Sunday. 

Canada

  • Dial 1 647 493 5022 and get your solutions. 
  • The calling time is between 07:00 hrs to 23:00 hrs (CST) from Monday to Sunday

Chile

  • For this country, the airline can be connected at (562) 2840 2641. 
  • For a quick and positive response, call between 9:00 hrs to 01:00 hrs (ST) from Monday to Sunday.

Colombia

  • Call on 57 601 3209090 and place your complaints. 
  • The calling time is between 07:00 hrs to 23:00 hrs (CST) from Monday to Sunday.

Costa Rica

  • Call on (506) 4000 0478 and get answers to your questions. 
  • For a good response, call between 6:00 hrs to 22:00 hrs from Monday to Sunday.

Cuba

  • Call on (507) 309 1313. However, for international calls, certain fees may apply.
  • Call between 7:00 hrs to 23:00 hrs from Monday to Sunday.

United States

  • For all cities, the calling number is 1 786 840 COPA (2672). 
  • Call between 07:00 hrs to 23:00 hrs (CST) from Monday to Sunday

México

  • Dial (5255) 1516 3319 on your phone and resolve your problems. 
  • The calling timing is between 07:00 hrs to 23:00 hrs (ST) from Monday to Sunday.

Dominican Republic

  • If you live in this place, then you must call (1829) 946 0136.
  • To get a response, you must call between 8:00 hrs to 24:00 hrs from Monday to Sunday.

Venezuela

  • Dial (58) 212 720 1450 and connect with Copa Airlines customer support to get your solutions. 
  • For a quick response, call between 7:30 hrs to 23:30 hrs from Monday to Sunday.

Sales Offices of Copa Airlines

The address of Copa sales offices are listed below; 

Sales Offices In America

CountryCityAddressSchedule
ArgentinaBuenos AiresCerrito 1026, Piso 4Monday – Friday:9:00 a.m. – 4:00 p.m.
BrazilSao PauloAv. Paulista 1337 – Cj. 41, piso ZIP 01311-200Monday to Friday9:00 a.m. – 6:00 p.m.
Costa RicaSan JoséEdif. Torre Mercedes, 1er piso, Paseo ColónMonday – Friday:8:00 a.m. – 5:00 p.m.
CubaSanta ClaraCalle Colón #2, Esquina Parque VidalMonday – Thursday:8:00 a.m. – 5:30 p.m.
Friday:8:00 a.m. – 4:30 p.m.
MéxicoCiudad de MéxicoPuerta Polanco; Blvd. Manuel Avila Camacho 261, PB, Local B03, Col. Polanco, C.P. 11510, Alcaldía Miguel HidalgoMonday – Friday:9:00 a.m. – 5:45 p.m.

Sales Offices in Europe, Asia, Middle East, and Oceania

CountryCityAddressSchedule
AustraliaSydneyLevel 7, 89 York St, Sydney, NSW 2000Monday – Friday9hr – 17hr30
ChinaHong KongUnit A-E, Oficina 2306 23/F Billion Plaza II 10 Calle Cheung Yue, Cheung Sha Wan, KowloonMonday – Friday9hr – 17hr30
United KingdomLondresEstudio WG06, VOX Studios, 1 – 45 Durham Street, Londres, SE11 5JHMonday – Friday9hr – 17hr30
SingaporeSingapore180B calle Bencoolen #05-01, The Bencoolen Office Tower, Singapore 189648Monday – Friday9hr – 17hr30
SpainMadridC/Princesa #2, Planta 2, Oficina 1 28008Monday – Friday9hr45 – 17hr

FAQs

Does Copa Airlines offer a live chat facility to its passengers?

Yes, Copa Airlines offers a live chat facility to its passengers. You can access it by clicking on the “Contact Us” link at the bottom of any page on the Copa Airlines website. Then, scroll down to the “Live Chat” section and click on the “Chat Now” button. You will be connected to a live chat agent who can help you with your questions or requests. Copa Airlines’ live chat facility is available 24 hours a day, 7 days a week, in English and Spanish.

What is the Copa Airlines customer service number for Puerto Rico?

If you have any queries, complaints, requests, or compliments then you can call the ConnectMiles Service Center representative even from Puerto Rico. The Copa Airlines customer service number for Puerto Rico is 1 787 296 9824. It is available between 6:00 a.m. to 12:00 a.m., 7 days a week.

What is Copa Airlines ConnectMiles Request?

If you are a premium member of this airline then you can get your problem solved even without calling the airline. Just go to the official site of the airline, then search for the ConnectMiles Requests form and fill out the form. You will soon get a response from the airline agent.

To fill out the form, you will have to enter your details like, Your email address, Contact Reason, ConnectMiles status, Name, Date of birth, Subject, Additional comments, and a few more things. 

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