Step into the realm of connections and unraveling mysteries — a world where reaching out to Avianca Airlines Customer Care department is the ultimate quest. Picture this as a navigational adventure, a virtual compass guiding you through the twists and turns of Avianca’s communication channels. We are here to assist and map out the terrain for you, assisting you in reaching the treasure trove of assistance and information. Let’s set sail into this uncharted territory of Avianca Airlines contact options.
How Can I get in Touch with the Live Agent at Avianca Airlines?
You can use their official customer service contact channels to reach a live agent at Avianca Airlines Customer Support department and receive personalized assistance. Whether you have inquiries about flight bookings, changes, or any other travel-related concerns, connecting with a live agent will ensure you receive immediate and accurate assistance. Here’s how to initiate contact and engage with a dedicated Avianca representative.
Connect with the airline via the Customer Care Number
Depending on your location, you can use the below-mentioned contact details to connect with the live agent at Avianca Airlines:
Connect from Spain
For travelers in Spain, if you need assistance with your flight or have inquiries regarding your baggage, you can reach out to the Contact Center and Baggage helpline at:
Contact Center and Baggage (Spain): +34 800 000 010
Feel free to contact this number for any flight-related questions or concerns during your time in Spain.
Connect from the United Kingdom
For those in the United Kingdom seeking assistance with flights or baggage inquiries, the Contact Center and Baggage helpline is available at:
Contact Center and Baggage (UK): +44 800 026 0402
Connect from Germany
Travelers in Germany can also seek assistance for flights and baggage through the dedicated helpline:
Contact Center and Baggage (Germany): +49 800 6271070
Feel free to contact this number if you need support regarding your flights or have inquiries about your baggage while in Germany.
Other Countries
Canada
Contact Center: 1-800-722-8222
United States
Contact Center: +001 800-284-2622
Lost, damaged, or delayed baggage: 1-877-428-4478
TDD Services (Telephone Device for the Deaf): 1-866-998-3357
Service for people with hearing and speech limitations:
Toll-Free Hotline for Air Travelers with Disabilities: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
Aviation Consumer Protection Division: 202-366-2220 (voice) or 202-366-0511 (TTY)
By mail: Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590
Website: Transportation.gov Air Consumer Protection
Mexico
Contact Center: +52 800-1233-120
Lost, damaged, or delayed baggage: 01 800 263 0740
Costa Rica
Contact Center and Baggage: (+506) 41053775
El Salvador
Contact Center and Baggage: (+503) 21130483
Guatemala
Contact Center and Baggage: (+502) 23140941
Honduras
Contact Center and Baggage: (+504) 22620036
Nicaragua
Contact Center and Baggage: (505) 75175270
Panama
Contact Center and Baggage: (+507) 206-8222
Toll-Free: 8002035648 (Toll-free from landlines)
Puerto Rico
Contact Center: (+001) 787-1800-2842-622
Dominican Republic
Contact Center and Baggage: 1-8001485618
Argentina
Contact center and baggage: (+54) 800-345-0897
Brazil
Contact center and baggage: (+55) 0800 727 8957
Complaints and suggestions: 0 800 761 8222
TDD service in Brazil: (+55) 0800 8911 684
Bolivia
Contact center and baggage: 800 100 940
Chile
Contact center and baggage: 800004145
Ecuador
Contact center and baggage: (+593) 23422641
Paraguay
Contact center and baggage: (021)7289648, (021)7289632, (021)7289591, (021)7289562, (021)7289174
Toll-Free: 009 800 110 555 (Toll-free from landlines)
Peru
Contact center and baggage: 080080459
Toll-Free: 080080460 (Toll-free from landlines)
Uruguay
Contact center: 0004 051 004
Lost, damaged, or delayed baggage: 000 405 4420
Germany – Frankfurt
Address: Kaiserstrasse 77, 60329, Frankfurt
Phone number: +49 0 89 552 533 57
Hours: Monday through Friday, 9:00 am to 6:00 pm.
Italy – Milan
Address: Via Degli Alpini 48 B, 20090 Buccinasco, Milan, Italy
Phone number: +00390286998147
Hours: Monday through Friday, 9:00 am to 1:00 pm, 2:00 pm to 6:00 pm.
United Kingdom
Avianca has an office in the UK at Heathrow Airport (Terminal 2). Phone: +442089767846. Hours: 5:00 pm to 8:00 pm daily.
Mexico City
Location:
Paseo de la Reforma
Address: 195-301 Paseo de la Reforma, Cuauhtémoc, Mexico City
Phone Number: (+52)(55) 1407-2271
Avianca Unicentro Armenia
Address: Carrera 14 #6-02 Local S-103
Phone Number: (+57) (60) (6) 7314937 Ext. 761
Armenia Center
Address: Carrera 13 # 21-34 Local 1
Phone Number: (+57) Cell: 320-4766015
Portal of Quindío
Address: Avenida Bolívar # 19N – 46 Local N250 – C.C. Portal del Quindío
Phone Number: (+57) Cell: 313-5580767
Australia – Sydney
Address: Suite 1709, Level 17, Australia Square, 264 George St, Sydney NSW 2000,
Phone Number: (+61) 2 8248-0020
China – Guangzhou
Address: Room 1806, B Tower, China Shine Plaza, No.3-15 Lin He Xi Road, Guangzhou 510610, China
Phone Number: (+86 20) 38399746
China – Beijing
Address: Unit 602, 6/F, The Spaces International Center, No.8 DongDaQiao Road, ChaoYang District, Beijing, 100020, China
Phone Number: (+86 10) 58702578
Singapore
Address: 10 Ubi Crescent #05-08 Ubi Techpark Lobby A Singapore 408564
Phone Number: (+65) 934-4382
South Korea – Seoul
Address: 12th floor, 106 Seosomun-Ro, Jung-Gu, Seoul, Korea 04513
Phone Number: (+822) 3178876
Via their Official Address
Andean Express
Madrid: Calle Maestro Arbós 11. Hours: Mon-Fri 11:00 am to 3:00 pm and 4:00 pm to 6:30 pm, Sat 11:00 am to 1:00 pm.
Barcelona
Calle Sicilia 360-362, Local 2. Hours: Mon-Fri 11:00 am to 3:00 pm and 4:00 pm to 6:30 pm, Sat 11:00 am to 1:00 pm.
Valencia
Gran Vía Fernando El Católico, 26 Local 46008. Hours: Mon-Fri 11:00 am to 3:00 pm and 4:00 pm to 6:30 pm, Sat 11:00 am to 1:00 pm.
Via WhatsApp
To contact Avianca Airlines Customer Care Service department through WhatsApp, kindly follow these steps:
- You can connect with the airline through their WhatsApp number: +57 300-3860393
- Open WhatsApp and initiate a new chat with Avianca.
- In your initial message, provide the following details:
- Your full name
- Avianca LifeMiles number (if applicable)
- The reason for your contact
- Avianca’s team 0.will promptly respond to your inquiry.
Via Social Media Handles
With the evolving era, passengers never miss a chance to connect with people on various social media handles; a similar can be done with the airline. Yes, you read that right, the airline actively replies and updates various things on their social media handles. Passengers can use these social media handles to connect directly with the airline.
Twitter: https://twitter.com/avianca
Facebook: https://es-la.facebook.com/AviancaGlobal/
YouTube: https://www.youtube.com/user/aviancachannel
Instagram: https://www.instagram.com/avianca/?hl=en-la
FAQs
What is Avianca Airlines Customer Support Number for New Zealand?
If you’re in New Zealand and need assistance with Avianca, head to the GSA office at Level 9, 120 Albert Street. They’re open Monday to Friday from 09:00 to 17:00. Contact them at their customer care number (+64) 9 969-7477 for any inquiries.
Can I connect with Avianca Airlines via Text Message?
There isn’t any specific number to connect with the airline via text message. However, the airline does have a WhatsApp number that passengers can use to connect with the live agent and find solutions to all their queries.
How can I connect with Avianca Airlines via live chat?
The airline provides the flexibility of connecting with the passengers via virtual chat assistance. On the airline’s official website, passengers can easily find the virtual chat assistant in the “Contact Us” section. Passengers can seek assistance with the virtual chatbot.
How can I connect with the live agent at Avianca Airlines via mobile phone?
To connect with the live agent at the airline, passengers can use the mobile app. Simply by downloading the Avianca Airlines mobile app, passengers can get a chance to connect with the airline’s agent.
