Navigating Contact with Austrian Airlines Customer Service for a Seamless Travel Experience

Austrian Airlines Customer Support

Step into a world of seamless connections with Austrian Airlines, the place where your queries find their wings. Navigating the realm of reaching out might feel like an exploration, but this time, you don’t have to worry about it. We are here to be your trusted guide and assist you with ways to get in touch with the live agent at Austrian Airlines Customer Support. Whether you have a burning question, a pressing concern, or simply a friendly shout-out, Austrian Airlines is all ears ready to receive your call, email or message. In this blog, we chart the methods to directly get in touch with the airline and find solutions to all your problems and queries.

Methods to get in Touch with the Live Agent at Austrian Airlines 

Moving forward, while talking about the various channels, the airline assists passengers via phone calls, live chat, and email, and the airline permits the passengers to fill out various forms available on the official website.

Connect with the agent via Phone Call 

It’s easier to get in touch with the airline via phone call, but finding the right number to contact the department may be a hard task on the other side. However, we have made that easier for you. All the numbers for various department has been provided below to help you contact the agent at the airline

Call for Information and Reservation

For your convenience, the airlines have provided contact information for inquiries and reservations. The dedicated team is there to assist you during the business hours. Moreover, they have also included an alternative contact for after-hours support.

During Business Hours:

  • Phone (USA): +1 800-843-0002
  • Phone (Austria): +43 1 70148 1000

Outside Our Business Hours:

Passengers can contact the Austrian Service for assistance outside the regular business hours. Austrian Airlines Customer Service can assist you with bookings and provide information in German and English.

Call for Feedback Management Team 

The airline recognises that needs may arise outside regular business hours and aims to ensure customers receive the necessary support and assistance. They have thoughtfully provided alternative contact numbers for convenience during emergencies.

Emergency Contact Information:

  • United States (Outside Business Hours):

Contact: +1 (516) 738-4422

  • Austria (German and English Support):

Contact: +43 1 70148 1000

Customers are encouraged to use the appropriate contact numbers based on their location and the time of day. Live agent at Austrian Airlines customer care remains committed to providing exceptional service and assistance, regardless of the time or situation.

Other Contact numbers of the airline 

Region Contact Number 
Switzerland +41 43547 9797
Thailand +66 2056 6868
Turkey +90 212375 5938+43 1 70148 1000
Ukraine +38 032242 4901+43 1 70148 1000

Connect with Austrian Airlines Internet helpdesk 

Are you in need of assistance with online booking, online check-in, online rebooking, Travel ID, or the airline’s mobile app? The airline is there to help. Reach out to their dedicated customer support teams through the provided contact information below:

German Support:

Phone: +43 5 1766 3000


Monday to Friday: 07:30 a.m. to 10:00 p.m.

Saturday and Sunday: 10:30 a.m. to 07:00 p.m.

English Support:

Phone: +43 5 1766 3100


Monday to Sunday: 24 hours/day

Italian Support:

Phone: +39 010 974 83 30


Monday to Sunday: 09:00 a.m. to 08:30 p.m. Italian local time

French Support:

Phone: +33 185 149 840


Monday to Sunday: 09:00 a.m. to 08:30 p.m. French local time

Whether resolving booking issues or ensuring a smooth check-in process, Austrian Airlines customer support teams are dedicated to providing assistance and ensuring a satisfactory travel experience. Contact them at your convenience for prompt and helpful service.

Connect with Austrian Airlines Customer Support via live chat 

Apart from connecting via phone, passengers can also contact the airline via live chat. The airline provides the live chat option on the official website. On the official website, passengers can click on the “Contact Us” option, and a live chatbot pops up on the right-hand side. By clicking on “Start Chat” passengers can get in touch with the live agent of the airline. 

Fill out the form for any enquiry 

The airline provides passengers the facility to fill out the enquiry form on their official website. Once the airline receives your enquiry, they will soon get back to you with the appropriate assistance regarding your concern.

Austrian Airlines Headquarters 

Passengers willing to connect with the airline for any complaints and customer feedback can connect with the airline on the below-mentioned details:

By Post:

Austrian Airlines

Feedback Management

P.O. Box 33

1300 Vienna Airport


By Fax:

+43 5 1766 51002

Connect with Austrian Airlines via Social Media 

Passengers can follow the airline directly on social media handles to stay connected. Along with the latest posts and updates, passengers can also use the flexibility to connect with the live agent of the airline via the following social media accounts.






What is the Austrian Airlines Holidays booking phone number?

You can try the vacation packages offered by the airline. To make a reservation, passengers can call the holiday booking call centre at +43 5 176 676 700. The airline’s live agent can provide all the details and deals.

How can I connect with the lost and found department of Austrian Airlines?

To report any lost and found item during air travel with the airline, passengers can immediately call the Austrian Airlines customer care number. The assigned agent will redirect you further to claim or report baggage.

How can I connect with Austrian Airlines from Sweden?

Passengers looking for assistance from Sweden can contact the airline by calling on +46 851 99 23 76 or on  +43 1 70148 1000.

What is the Austrian Airlines customer care number for the United Kingdom?

For inquiries and reservations in the United Kingdom, you can contact us at +44 20 76608190 during the operating hours. The airline’s live agent is available from Monday to Sunday from 08:00 to 18:30.

Can I get in touch with Austrian Airlines via the Mobile app?

Yes, the airline has a mobile app as well that can be used by the passenger to connect with the live agent of the airline.

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