In the expansive Alaskan wilderness, where glaciers shine brilliantly amidst the rugged landscape and the northern lights perform their celestial ballet, a crucial link exists connecting this isolated frontier to the outside world: Alaska Airlines. But what if you need to reach out to this renowned air carrier, not through the echoes of the wilderness, but through the digital highways of communication? Fear not, for in this digital age, the path to contact someone at Alaska Airlines is as accessible as the untouched beauty of the Last Frontier itself. If you are looking for ways to connect with the airline, you have landed at the right place, as we will unveil every possible gateway connecting you with Alaska Airlines Customer Care. So keep scrolling and continue reading!
How do I Connect with the Alaska Airlines Customer Care Department?
Alaska has been renowned for the top-notch services it provides to its passengers. But what sets the airline apart in the aviation industry is its customer care department. Whether booking or cancelling flights, the airline is always ready to take one more step to assist their passengers. The airline has thoughtfully created multiple avenues for passengers to connect with their customer care representatives.
Channels to Connect with the Customer Care Department of Alaska Airlines
Before talking about the channels, it is important to look at the matter for which you are connecting with the airline. The channel has a dedicated team of core members to assist passengers with reservations, managing cancellations, changing flights and other factors.
Contact For Reservation:
If you want to make a new reservation or manage the booked flight with the airline, then you can follow the steps mentioned below:
- Dial the Alaska Airlines reservation number 1-800-503-0101 (dial 711 for relay services).
- Follow the IVR menu and opt for the option to connect with the live agent.
- Once connected with the live agent of the airline, share all details to book a flight.
- The airline agent may ask you regarding the travelling and personal details to book a flight.
- Apart from booking, you can also share any other concerns related to the booking with the airline.
- You can follow the same method to connect with the airline agent on various other numbers.
Other numbers for contacting the airline
Reservation/ Pre-Flight Queries
Contact Alaska Airlines at 1-800-252-7522 (1-800-ALASKAAIR), available 24/7.
- TTY access for hearing and speech disabilities is available by dialling 711 for relay services.
- For accessible services assistance, call 1-800-503-0101.
- If you need to make group reservations for ten or more passengers, call Alaska Airlines Group booking number 1-800-445-4435.
- Group travel assistance is available during specific hours:
- Monday to Friday: 6:00 am – 6:00 pm PT
- Saturday: 7:30 am – 6:00 pm PT
Post Flight Queries/ Regarding Complains
- For post-flight questions or complaints, passengers are expected to call on 1-800-654-5669.
- Post-flight assistance is available during the following hours:
- Monday to Friday: 7:00 am to 7:00 pm PT
- Saturday: 8:00 am to 5:00 pm PT
Accounts Department
- To connect with the live agent of the accounts department of the airline, you can call 1-800-654-5669
- Account Service Hours:
- Monday to Friday: 7:00 am to 7:00 pm PT
- Saturday: 8:00 am to 5:00 pm PT
For other Facilities
- Passengers who are looking to contact the airlines for lounge can call 1-800-654-5669
- Have any queries regarding the Cargo facilities of the airline? For Cargo related queries passengers can call on – 1-800-225-2752
To get a list of all the other international numbers, you can refer to the “Contact Us” page of the airline.
Contact Alaska Airlines through Live Chat
Apart from connecting with the agent over the phone, passengers can also opt to connect with the customer care executive of the airline through live chat. The steps for connecting with the live agent via chat include:
- Open the official website of the airline at https://www.alaskaair.com/ on a new browser.
- Once the airline’s official website opens on your screen, search for the “Contact Us” option.
- Scroll down to see an option labelled “Chat with Us.”
- Click on the “Start” option, and a live chat box will appear on your screen.
- Follow the steps guided, and you will soon contact the live agent of the airline.
- Further, you can continue on with your query, and the live agent of the airline will assist you over the live chat.
Note: Passengers having a query related to the payment or credit must contact the airline via phone. The agent on the live chat won’t be able to assist the passenger with any payment-related concerns.
Contact Alaska through Text Message
Passengers can drop a text message to the airline regarding any concern. You can text the airline at 82008, but remember, the message you send should be 160 characters or less per message. After receiving your text, the agent from Alaska Airlines will soon get back to you.
Alaska Airlines Headquarters
The airline also allows passengers to post them regarding any feedback, queries or complaints to the airline’s headquarters. If you are willing to mail anything to the airline, then you can mail it to the address provided below:
Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
206-433-3200
Horizon Air
P.O. Box 68977
Seattle, WA 98168
206-241-6757
Social Media Accounts of Alaska Airlines
Get a chance to stay tuned with the latest updates from the airline. You can connect with the airline on various social media handles. Not only will you stay posted with the latest updates, but you will also be able to share your feedback for assistance and post your queries.
Here is a list of social media accounts with the presence of Alaska Airlines Customer Services, and you can’t connect with them without any hesitation.
- Twitter – https://twitter.com/intent/follow?original_referer=https%3A%2F%2Fwww.alaskaair.com%2F&ref_src=twsrc%5Etfw&screen_name=AlaskaAir&tw_p=followbutton
- Facebook- https://www.facebook.com/alaskaairlines/
- YouTube- https://www.youtube.com/channel/UCamm-84xu1-its4bO5fSTvQ
- Instagram- https://www.instagram.com/AlaskaAir/
- LinkedIn- https://www.linkedin.com/company/alaska-airlines/
FAQs
What is the Alaska Airlines customer support number for international travellers?
The airline lists international customer care numbers on its official website. However, if you cannot find the number for your region and are an international passenger, then you can call 001-206-244-0751 (toll-free number).
What is the number for the lost and found department of Alaska Airlines?
If any passenger has lost or found any baggage while travelling with the airline, they can either call on lost and found phone number 1-877-815-8253 or “Send a Lost item report” through the airline’s official website.
How Can I contact the live agent of Alaska Airlines from Colombia?
The Alaska Airlines Customer service number for Colombia is 005-800-25275200 (Orbitel) and 009-800-25275200 (Telecom Colombia). International passengers can call on these numbers to connect with the live agent.
Can I text Alaska Airlines for free of cost?
No, the airline generally doesn’t charge for connecting through text. But still the airline may charge some nominal amount depending on your operating services and data package.
