How Can I Reach Virgin Atlantic for Assistance and Inquiries?

Virgin Atlantic Customer Care department

In today’s digital age, when virtual transactions and automated services dominate, those looking to embark on a journey often wonder how to connect with a live agent at the Virgin Atlantic Customer Care department. The essence of air travel has always been tied to human interaction—having a comforting voice and experienced guidance. 

Virgin Atlantic, renowned for its elegance and innovation in aviation, understands this need for human touch amidst the digital landscape. To learn about the steps to reach a live agent at Virgin Atlantic you can scroll and continue reading. Let’s solve the puzzle together and find the route that guarantees connection, conversation and help while flying in the limitless skies with Virgin Atlantic.

What are the Channels to Connect with the Live Agent of Virgin Atlantic?

While talking about the channels to communicate with the live agent of the airline, passengers can use the phone numbers live chat feature of the airline or fill out various contact forms available on the official website of the airline. 

Connect with the airline via Phone Call 

The airline has permitted the passengers to connect with the live agent of the airline via phone call. However, the passenger must take care of the designated number because the airline has different numbers for different regions.

Call From UK

Passengers within the UK can connect with the airline on the specific numbers mentioned below:

Customer Centre

  • The customer care number for the UK is +44 (0)344 874 7747
  • Passengers can use this number for Reservations, Customer Service and Flying Club
  • Opening hours: 7am – 10pm every day.

Special assistance

Get in touch using the contact form by selecting Special Assistance.

Pre Order duty-free items

To pre order duty-free items with Virgin Atlantic Airways, call +44 (0)344 579 0055.

Cargo reservations

Passengers having queries related to the cargo reservations process can call on +44 (0)344 209 8300

Customer Care

Use the contact form for help with a journey you’ve already completed.

Virgin headquarters

The headquarters of the airline can be contacted by calling on +44 (0)344 8110 000

Call from USA

For all your reservations, inquiries, and Flying Club assistance, reach out to the airline USA Customer Centre at +1 800 862 8621. The airline agents are always ready to assist and make your flying experience exceptional.

Other Contact numbers of the airline 

Region Contact Numbers 
Austria +43 8000 68048
Bahamas+1 800 862 8621
Belgium +322 6200 891
Brazil +5 08007248112
China Reservation:+86 21 61 361777Flying Club:+86 21 5353 4600
Netherlands +31 20721 9903
South Africa +27 11 340 3400
Sweden +46 851 992531
Denmark +45 3515 8998
Germany +49 800627 3001

Connect with Virgin Atlantic for group bookings 

For group bookings with Virgin Atlantic that include Flight + Hotel, Flight + Car, Hotels, and Car Hire, you will need to contact Virgin Holidays, as they operate these services. Here are the relevant contact details:

Customer Centre:

Phone: 0344 472 9646

Opening hours:

Mon – Fri: 9am – 7pm

Sat: 9am – 6pm

Sun: 10am – 6pm

Special Assistance:

Phone: 0344 557 3998

Opening hours:

Mon – Fri: 9am – 5:30pm


Group Sales:

Phone: 0344 573 8347

Customer Care:


To make a group booking or inquire about group rates and services, you should contact the Group Sales team at the provided phone number. For general reservations, customer service, special assistance, or feedback, you can use the respective contact details provided above.

Connect with the airline via a simple form 

Here are the steps to connect with Virgin Atlantic Customer Service department

  • Visit the Virgin Atlantic help center.
  • Choose the appropriate Contact form related to your query.
  • Complete the necessary fields, providing your contact details and inquiry information.
  • Hit the “Submit” button.

Connect with the virtual assistant via chatbot 

Passengers can seek information with the virtual chat assistant available on the official website of the airline. To access the virtual assistant of the airline passengers can follow the steps below:

  1. Visit the official website of the airline at 
  2. Scroll down below, and you will find the “Help and Contact.”
  3. Click on the option
  4. You will be redirected to the “Contact Us” page of the airline.
  5. Scroll down to access the “Virtual Chat Assistant” of the airline. 

Join the airline on various Social Media handles 

Passengers can connect with the airline through various social media handles. The airline actively updates its social media handles with the latest deals and discounts.






Can I reach Virgin Atlantic Customer Care via their mobile app?

Yes, the airline does have a mobile app. Passengers can use this mobile app to connect with the customer support and seek assistance for any query or problem if flying with the airline.

How can I connect with Virgin Atlantic from the Caribbean?

For any assistance with reservations, customer service, or Flying Club inquiries, contact the Virgin Atlantic Customer Centre at +1 800 744 7477. The agent on the number is available 24/7 to assist you. If you’re in Barbados, contact us at +1 246 228 4886. Your convenience is the airline’s priority.

What is the lost and found phone number of Virgin Atlantic for the US?

The contact number for Virgin Atlantic’s lost and found in the US, as well as their Customer Centre, is 1-800-862-8621. Feel free to reach out to this number any time, day or night, to report a lost item or check on the progress of a lost item report.

What are Virgin Atlantic’s contact details for Bulgaria?

For reservations, customer service, and inquiries, call the Customer Centre at +359 2935 8697. Join our Flying Club for exclusive offers and benefits. Feel free to reach out at any time for assistance with your travel needs.

What is the seat selection phone number of Virgin Atlantic?

To choose your seats for your Virgin Atlantic flight within the US, you can reach out to their seat selection service by dialing 1-800-862-8621. A representative from Virgin Atlantic will be available to assist you in selecting your desired seats. Be sure to have your booking reference number handy when making the call.

Can I connect with the Virgin Atlantic via text message?

In case you want to connect with the airline via text message, then you can reach Virgin Atlantic by texting at +44 (0)344 8747747 for assistance and inquiries.

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