How do I Get in Touch with the Live Agent at Aer Lingus?

Looking to navigate the skies with Aer Lingus and need to connect with a live agent for some assistance? We’ve got you covered! Navigating the channels to reach a real person can sometimes feel like flying through a maze. But fear not, we’re here to help streamline the process and connect you with the live agent at Aer Lingus Customer Care department. Whether booking queries, travel concerns, or simply seeking information, we’ll guide you through the best ways to connect with a friendly, live representative who can provide the answers you need. So, buckle up, and let’s soar through the options together, ensuring you have a smooth communication flight with Aer Lingus!

How Can I Reach an Aer Lingus Customer Support Executive?

You have a few options to connect with an executive at the Aer Lingus Customer Support department. Depending on the reason for connecting and your personal preference, you can use any of the methods briefed below:

Connect with the Aer Lingus via Phone Call

For inquiries and assistance regarding Aer Lingus flights or services in the USA, please contact their dedicated support line at (516) 622-4222. Reach out for swift and reliable assistance.

Contact Information for Different Locations:

• Ireland:

Call: (01) 761 7834

If you’re in Ireland and need assistance with the flight, don’t hesitate to call at the provided number.

• United Kingdom:

Call: 0333 004 5000

For inquiries or help while in the United Kingdom, passengers can reach out to the airline’s agent by using this dedicated contact number.

• Continental Europe:

• Austria:

Call: +43 12 06 09 26 75

Need support in Austria? Feel free to contact the airline using the above phone number.

• Belgium:

Call: +32 25 85 52 43

Passengers flying from Belgium and seeking assistance can use the above number to contact the airline.

• France:

Call: +33 18 69 95 728

For any inquiries or help in France, contact the provided contact number.

• Germany:

Call: +49 69 94 51 89 915

The local contact number for Aer Lingus in Germany is shared above.

• Italy:

Call: +39 06 89 38 65 02

If you’re in Italy and require support, contact the airline at the number above.

• Luxembourg:

Call: +35 23 42 08 09 055

• Canada or Barbados:

USA/Canada:

Call: (800) 474-7424

• Barbados:

Call: +1 516 622 4222

• Other Places:

Australia:

Call: +0061 2 8349 9876

Connect with the special department of Aer Lingus

The airline has a dedicated team for every department passengers can use to connect. All the numbers for various departments and locations are mentioned below for your reference.

Baggage Department 

To reach out to specific departments regarding baggage tracing, you can utilize the provided contact numbers based on your location:

Ireland

Call (01) 761 7838 for assistance with baggage tracing.

United Kingdom

Dial +353 1 761 7838 to contact the team regarding baggage tracing.

Continental Europe

For baggage tracing inquiries, call +353 1 761 7838.

USA & Canada

For assistance with baggage tracing in the USA and Canada, use either of the following numbers:

• (855) 567 8224
• (310) 881-3405

Feel free to reach out to the appropriate number based on your location and specific needs related to delayed or missing bags. The lines are open 24 hours a day, 7 days a week.

For Special Assistance 

Reach out to the airline within three business days of your flight departure for any assistance you may require. For specific oxygen requests, feel free to call the airline at any time.

To ensure the airline caters to your needs effectively, please submit your assistance request online at the time of booking or at least 48 hours before your scheduled departure.

For our customers in different regions, the airline shares dedicated helplines to assist you:

Ireland

Call at (01) 761 7839

Open 24 hours, 7 days a week for medical queries.

United Kingdom

Contact at 0333 006 6921

Available 24/7 for medical queries.

Continental Europe:

Dial +353 1 761 7839

Open 24 hours, 7 days a week for medical inquiries.

USA & Canada:

Reach out to Aer Lingus Customer Service at (516) 622-4228

Our lines are open 24/7 for assistance.

If you have a disability and encounter challenges accessing the official website of the airline, feel free to call (877) 351-6882.

For Group Bookings 

The contact information for group bookings with Aer Lingus is provided for various countries. 

For bookings with up to 25 passengers, individuals can make reservations online. For groups exceeding 25 passengers, they are advised to contact the Group Sales department by phone during the specified operating hours.

Country	Phone	Hours	Email
Ireland	(01) 761 7840	Mon-Fri: 09:00-17:00	groupsdirect@aerlingus.com
United Kingdom	0333 004 5222	Mon-Fri: 09:00-17:00	groupsdirect@aerlingus.com
USA & Canada	(516) 622-4045	Mon-Fri: 09:00-17:00 ET	groupsdirect@aerlingus.com
Austria	+43 1 585 36 30 40	Mon-Fri: 09:00-17:00	GroupsEI.Austria@aviareps.com
Belgium	+32 2 7120 499	Mon-Fri: 09:00-17:00	aerlingusGroups.bru@aviareps.com
France	+33 1 53 43 79 10	Mon-Fri: 09:00-17:00	groupsfrance.aerlingus@aviareps.com
Germany	+49 89 552 533 52	Mon-Fri: 09:00-17:00	groupsEI.Germany@aviareps.com
Italy	+39 02 4345 8323	Mon-Fri: 09:00-17:00	groupsitaly.aerlingus@aviareps.com
Luxembourg	+32 2 7 120 499	Mon-Fri: 09:00-17:00	aerlingusGroups.bru@aviareps.com
Netherlands	+31 20 655 1733	Mon-Fri: 09:00-17:00	aerlingusGroups.ams@aviareps.com
Portugal	+35 130 880 2842	Mon-Fri: 09:00-18:00	gruposei@selectaviation.es
Spain	+34 910 761 881	Mon-Fri: 09:00-18:00	gruposei@selectaviation.es
Switzerland	+41 44 286 99 65	Mon-Fri: 09:00-17:00	EIGroups-Switzerland@aviareps.com

Aer Club 

For any inquiries regarding our loyalty program, AerClub, feel free to reach out using the provided contact details below. Our dedicated team is available 24/7 to assist you.

If you wish to claim your Avios and Tier Credits, please follow the appropriate steps using the provided resources.

Contact AerClub:

• Ireland: (01) 761 7842
• United Kingdom: 0333 0045777
• Continental Europe: +353 1 761 7842
• USA & Canada: (888) 750-0868

Connect with Aer Lingus Customer Care executive via Live Chat

Apart from getting in touch with the customer care executive of the airline via phone call, passengers can also connect with the airline via live chat:

• Start by visiting the Aer Lingus official website.
• Navigate to the top of the page and locate the “Support” tab.
• Click on “Contact Us” under the “Customer Care” section.
• Scroll down until you find the “Chat with us” section, then click on the “Chat now” button.
• A chatbot will initiate the conversation. If you can’t find the information you need from the chatbot, proceed by clicking on “Request to speak to a live agent.”
• Provide your name and email address as requested.
• An available agent will join the chat to assist you with your specific inquiry.

Note: For assistance, you can contact the airline’s live agent from Monday to Sunday between 7 a.m. and 10 p.m. (Irish Time). However, the airline’s automated bot is available 24/7 for your convenience.

Connect with Aer Lingus through social media handles

With the evolving trend and digitalization, the airline has a dedicated team of social media members. These executives actively work on the social media handles of the airline. Official pages can be the perfect gateways to connect with the airline directly. 

Facebook Messenger or Guest Chat: https://www.facebook.com/aerlingus

YouTube: https://www.youtube.com/user/Aerlingus

Twitter: https://twitter.com/aerlingus 

Aer Lingus Headquarters 

Aer Lingus has its main office situated at Dublin Airport in Dublin, Ireland. You can find it on the old airport road before reaching Terminal 2 when entering the airport.

FAQs