Life is full of surprises and so is travel. When the unexpected taps on your itinerary, fret not because Bangkok Airways cancellation policy is designed to be your ultimate travel wingman. The carrier’s commitment to customer satisfaction is evident, providing avenues for refunds or rescheduling to accommodate your diverse needs.
Process Of Flight Cancellation On Bangkok Airways
The carrier allows you to proceed with the cancellation process for your flight via different methods. Below is the information about these methods in detail.
Canceling A Flight Online
You can cancel your flight without any hassle with the help of the online platform of the airline. The steps you can follow in this procedure are mentioned below.
- To land on the official website of the carrier, type www.bangkokair.com on your preferred search engine.
- Scroll down a bit on the homepage and click on the “Manage My Booking” tab.
- Enter the reservation number along with your last name and hit the “Search” button.
- Your flight itinerary will appear on your screen where you can select the particular flight that you wish to cancel.
- Follow the on-screen instructions that will complete your Bangkok Airways cancel flight process.
- Confirm your cancellation and note down the cancellation confirmation number for reference.
Flight Cancellation Through Call
Calling the call center of the air carrier in order to cancel your flight is the other option. You can dial the number +66 2270 6699 or 1771 (within Thailand) on your smartphone to connect with the airline personnel.
Inform the representative of your intention to cancel your flight and provide them with your reservation details. They will check your flight fare rules and tell you about the Bangkok Airways cancellation fee (if any).
Once the fee is deducted, your cancellation will be confirmed and the details will be sent to your registered email address.
Canceling A Flight According To The Fare Types
As the carrier offers a variety of fare types, the cancellation policies also vary on their basis. You should understand the specific conditions of your purchased fare before initiating the cancellation process. Have a look at the different fares and their cancellation terms.
These fares offer the lowest price but come with strict cancellation rules.
- You will not get any kind of refund once you cancel your flight before or after the departure.
- You might be able to get back the amount you paid for airport or government taxes if they are unused.
These types of fares allow for cancellation with varying fees depending on the fare and the time you cancel your flight.
- You will have to pay less cancellation fee if you can cancel your flight early.
- You might retain a full fare by canceling your flight within 24 hours of its booking.
Important Information Regarding Flight Cancellation
You should keep important points in mind before you start the cancellation procedure for your flight. A few of them are mentioned below.
- A flight ticket you bought with a travel agency must be canceled through them directly.
- Ensure you have your booking details readily available during the cancellation process.
- Your travel insurance might cover some or all cancellation fees. You can contact your insurance provider for specific details.
- Your refund might take several days to be processed and sent to your bank account.
1. Can I cancel my Bangkok Airways flight due to illness or a family emergency?
Yes, you are permitted to cancel your flight in case of some unforeseen circumstances like illness or a family emergency. But, make sure you contact the carrier as soon as possible. They might be able to offer you a more lenient cancellation policy depending on the situation.
2. What is the difference between a cancellation fee and a no-show fee on Bangkok Airways?
The airline applies the cancellation fee on your ticket when you intend to cancel the flight before its scheduled departure. The fees for canceling a flight will surely depend on your purchased fare. Whereas the no-show fee will be applicable in case you fail to show up for your flight without prior cancellation.